Katchy Indoor Insect Trap - Catcher & Killer for Mosquitos, Gnats, Moths, Fruit Flies - Non-Zapper Traps for Inside Your Home - Catch Insects Indoors with Suction, Bug Light & Sticky Glue (White)

The item arrived broken :( I am SUPREMELY disappointed because I was so excited at the thought of having an effective method to combat my nemesis that is the mischievously thriving fruit fly colony which plagues me, and this item arrived this morning broken. :( The blades of the fan internally are not connected and are banging about inside. Though I don't normally pay full price for things unless necessary (I either wait for a good sale or use applicable coupons/promo codes), I took the plunge on this purchase due to my need for a competent and efficient resolve combined with it's GLOWING reviews! First, I had to wait 9 days to receive the item, which I wasn't happy about, but not upset either. I have literally been checking tracking daily and looking forward to it's arrival. Then it arrives *HAPPY DAY*. I opened the package, removed the unit (felt/heard something odd but didn't think too much of it at that moment), reviewed the directions, plugged it in and although the light came on, the fan did not. I thought maybe I need to press a particular button or what-have-you, so I re-read the directions. Nope, it should be automatic. So I then began inspecting the unit and realized the fan blades were not connected. I then even looked for a way to open the unit without busting it so that I can fix it myself (I'm incredibly handy and that's how much I wanted this to work!). No go. I could probably open it up, but then it wouldn't be returnable. Ok, so THEN I go to the item link on Amazon and as of earlier today, it said "This item is currently unavailable" followed by something to the effect of 'and we don't know if or when it will become available'. I attempted to contact the seller to no avail. My only viable option was and is to return it. I don't want to return it for a refund or leave a bad review. Rather, I want the working unit I paid and patiently waited for. Errrrr. I decided to go about my day knowing I'd come back to this later and here I am. ... I pull the item up this evening, it is in fact available again, but instead of the $39.79 price I paid 9 days ago, it is right now (6/15/2018) listed at $54.49. Whaaaa?? So I am leaving this review in hopes that the seller will contact me and make good on my purchase, at which point I would update my review to reflect the working conditions of this seemingly enigmatic device.In summary, this 1 star review encompasses only that the item arrived broken and therefore did not operate as intended. A working unit may very well be worthy of all it's positive reviews. And maaaaybe even the new $54.49 price.I hope I am a unique case. I also hope this review was of help to you.Update 6/17/18:The seller contacted me today apologizing for my inconvenience and explaining that Amazon is responsible for the damage done during the shipping of this product. I responded immediately that I appreciate the response and although I completely understand that Amazon assumes the shipping responsibility, I am also concerned that I cannot repurchase a working unit at the price I paid 2 weeks ago. I inquired how this can be rectified, stating that I fully intend to update my review according to their level of service and the actual benefits of a working unit. And now I await their response.Honestly, if I have to repurchase at the higher price, I won't and I'll leave my review star at 1. It's not the price as much as the principle. Products can be damaged in shipping, that's understandable. But the seller is also responsible for commitment. So I'm really hoping they come through with a reasonable resolve that honors the price I paid for a working unit. I'll keep you posted.Update 7/1/18:The seller not only replaced my originally bought unit, but included extras as well. They have been extremely diligent in correspondence and I can honestly say that I am not only satisfied, but impressed.With that said, I would not have altered my review to 5 stars for customer service alone. ...these units works amazingly! The home I live in was built in 1924 and does not sport insulation the way a new home would. So pests are/can be/were a problem. The units do in fact attract flying things very well! The sticky pad of results had 2 bugs I didn't know I had and don't recognize. I am extremely happy with my purchase! And may very well buy more.The unit itself is aesthetically pleasing and is relatively quiet. Night is the best time for results since that's when it's darkest and the bugs can 'see' the light. The blue light transitions in brightness, which is even more effective in attracting it's prey.I'm changing my review from a 1 star to a 5 star. I saw other reviews stating it was a flimsy design. I do get what they're saying, but how thick must this unit be to rectify that?? It works as intended and looks good doing it. The bottom is easy to open to check and/or replace the sticky pad. There are only 2 buttons so it's super easy to operate. And it doesn't look like a bug catcher at all. No one would know. So I feel it's 'flimsiness' (is that a word?) is of no concern. As long as it performs, who cares how heavy or thick it is?This is 5 stars from someone who had to work for it. I hope this review helped you! Happy bug hunting :)

I've had this for just under 5 years. It is amazing. I will provide my opinion on some of the things I have heard people complain about.1. Too bright at night- NO IT'S NOT. The light is there to attract the little gnats. If the light is too bright for you at night, don't put it where it will disturb you.2. Sticky pad not sticky enough. YES IT IS. I can literally open the door and see the gnats trying to free themselves from the sticky pad. The pad is so sticky, just by them landing on it, they can no longer move. Imagine their tiny little legs, probably the size if a hair strand, can get so stuck to the pad and try to escape without success. Yes, once in a blue moon, a gnat might be able to break free but then they just die from not eating. They can't get out once they are in. On rare occasions, one will fly away if you open the door and he hasn't landed yet but I can say that the entire bottom is covered in dead gnats and that is when I change the "board" as they call it. One pad can and will last for months. The stickiness doesn't go away as time goes on. Nothing dries up.3. Too expensive. NOT IT'S NOT. I paid $6 more for this unit then it cost today. The price has literally gone down. Depending on how important it is for you to control the fruit flies or fungus gnats, will determine what it is worth to you.MY ONLY COMPLAINT: The manufacturer needs to make this unit easier to clean. You can take it apart to get to the fan but it is probably a good 45 minute job to break the unit down to the fan area. I've cleaned mine once. No matter how dusty the fan blades get, it still always works and always attracts the gnats. It will even suck in a big house fly or moth on occasion.Summary - I'm not sure why this is labeled as a "frequently returned item". Define frequent. When there are 17,000 reviews with an average of 4 starts, seems like some really hate it and some really love it. It really depends on your situation. I just purchased a 2nd one yesterday. If one works great, 2 will be phenomenal! I am giving 5 starts because of it's effectiveness. Based on what I paid and how long it has lasted, so far it has only cost $.02 cents per day. WELL WORTH IT!