How do you extend and collapse the handle?

The handle only requires gentle pressure to open and close. It will snap into a locked position when fully extended. To close, simply snap it back into the closed position.

What are the rollers made out of?

The rollers are made from a skin-safe, hypoallergenic polyurethane foam.

How do you clean the rollers?

To clean the rollers, simply rinse under warm water and squeeze out the excess. Use mild soap if necessary.

Are the rollers easy to exchange?

Yes, the rollers can be easily popped out and replaced. Replacement roller packs are available.

How easy is it to switch between the various Bearback attachments?

Super easy! The included Lotion Roller attachment can be detached from the handle within seconds and you can replace it any of the various Bearback Back & Body Care attachments!

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.