Can a dog get its head in the box. (I know, I am sorry!)

Yes, unfortunately. We had to bungee cord the lid on making it more difficult for him to get into the box, but he's a determined dog (English bulldog/ boxer mix).

Can you use this litter box without bag liners?

I have owned this litter box for over 6 months and I have NEVER used bag liners. Personally, i think bag liners just get scratched up and do more harm than good. So yes, you can. However, the purpose of bag liners is to keep the litter sanitary and clean - I would definitely be sure to clean the litter often so feces don't stick to the bottom or anything like that. - Heather

Have any other purchasers of this item had problems with keeping the liner in place? The instructions that came with this weren't much help. It made it look like there was a clip to help secure the liner in place inside but we didn't see anything like that, and the liner keeps sliding off the curved inside edge along t…

At first I tried to fold the plastic liner over the edge of the lower half. It would not fit. I tried just bringing the bag up to the edge. I secured it with a few small pieces of tape. When the dome is placed on top it traps the edge of the bag holding it in place. I just need to learn where to purchase more bags. Will start at the website. Good luck!

Door is 7 1/2 inch wide x 13 inch high floor to top of the arch. My 16 lbs male cat uses it conveniently.

Desertcart Logo

Deliver to Australia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🏠 Elevate your cat’s throne with style and stealth!

ECO CHIC BUILD - Crafted with 95% recycled materials for the conscious pet owner.
GENEROUS DIMENSIONS - Spacious 57x57x48 cm size accommodates cats of all sizes comfortably.
ODOR LOCK TECHNOLOGY - Secure enclosure traps odors better than traditional litter boxes, keeping your space fresh.
PRIVACY FIRST DESIGN - Enclosed, rounded shape ensures your cat’s comfort and discretion.
ROOM READY AESTHETIC - Innovative ceiling debris removal keeps your interiors spotless and stylish.

The PETMATE Clean Step Litter Box in Champagne Gold offers a house-shaped, fully enclosed design that prioritizes your cat’s privacy and odor control. Measuring 57x57x48 cm, it features an innovative ceiling debris removal system to maintain a clean environment. Made with 95% recycled materials, it’s an eco-friendly choice that blends seamlessly into modern interiors.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.