Why is my nebulizer not producing any mist?

Please make sure the medication has been gently mixed before use. Some medications may separate or settle if left still, which can affect mist generation. Shake or swirl the medicine cup lightly after filling.

How often should I replace the accessories?

For hygiene and safety, we recommend replacing mouthpieces, masks, and tubing every 1–3 months depending on frequency of use.

How should I store the accessories?

Store all parts in a dry, clean place. Avoid direct sunlight and high temperatures. Use a storage pouch or box to keep them organized.

Can I reuse the accessories?

Yes, all parts are reusable. After each use, disassemble and rinse with warm water. Let them air dry completely before the next use

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.