Walker’s Festive Shortbread Gingerbread Men – 4.4 oz Shortbread Cookie Box - Includes All-Butter Gingerbread Man Cookies

The gingerbread was delightful in the top of my trifle. The cool whip top made it look like the gingerbread men were dancing in the snow.I got SO many compliments on my contribution to thanksgiving. However, behind the scenes, 1/3 of the cookies were broken & were used further broken up inside the gingersnap layer. They need packed for shipping better, as they are delicate. Broken product's are not what buyers want.

I have been enjoying these Festive Shape Walkers Cookies during the holidays for over a decade.Buy and enjoy with confidence / they are great and not too sweet.butThis is not the first time but IT IS THE WORST TIME AND LAST STRAW FOR ME !It is very tempting to fill this review with enough expletives to make you actually take notice of just how incompetent your packaging / boxing process and staff are.So . . .you take two easily compressed, thin, cardboard boxes with decorative , specialty, pricy, cookies in them . . .what would one expect to be the best choice to protect such a product to ship them in a truck full of heavy packages such as : car parts, stereos, bicycles, bowling balls etc. ?A corrugated cardboard box right ?Maybe some bubble wrap around the cookie boxes ?Lets back up ; I have seen this kind of box and bubble wrap from amazon put around a practically indestructable item such as a wrench or solid rubber item that could have literally been dropped, with no package at all, to the ground from an airplane in flight and not been damaged.What does amazon put these frail cookies in ?A plastic bag with zero padding.Seriously.! ? !Forgive me for thinking you are a bunch of bloody loonies.UPDATE: The next day I attempted to get a refund or more cookies sent and I just get stuck in this endless loop; enter the problem but cannot send it, it asks me to contact them to finalize if I want a refund or more cookies and it starts all over from the beginning asking me to state my problem . . . etc. over and over.To boot it self deleted the photo of the bag I took but kept the photo of the broken cookies !I have been dealing with amazon for two decades so this isn't my first rodeo with them and they have always been great. Up till now . . .Double fail for you amazon.

My only concern is that the packaging does not stand up to Amazon shipping techniques. It is hit and miss if I get a box of decapitated amputees or not. The box seems sturdy enough but the plastic tray is far too flimsy. Maybe a recycled thick paper shaped insert would preserve and absorb the shock. The cookies are lovely with simple ingredients and natural ones compared to similar products. For the price, getting cookie bits is a bit much and you can’t guarantee you can serve them to guests.

This is for a second order of these wonderful cookies. I got them because they are a nice size to send with a few Christmas gifts.They really need to be packed better. The bags came in just a heavy paper pouch. Evidently , other boxes were on top of them for part or all of the shipping time. They look like they may be crushed due to that. Especially this time of year. Am not sure if I will send them or not.

My hubbies family is Scottish and shortbread hounds. My husband loved it and the variety of delicious snacks hidden in every nook and cranny. Well worth what I paid for everything was perfect with this gift. Will purchase again!!!

These are delicious, although the first time I ordered them they were basically obliterated. I was able to get another sent for free. These are so good! I haven’t had shortbread that tastes this amazing in forever. I highly recommend these.

The quality of the cookie is good but i find it to have a really STRONG ginger aftertaste.. value for the money not so much! Took a while to be delivered and bigger box then what i thought it would be

Wonderful cookies, however we’re in pieces. Packaging not sufficient.