BESTLEE 14" Synthetic Hair Mono Hair Topper for Hair Loss Clip in Hair Top Piece with Air Bangs (Thick Style, Natural Black)

The seller, although, very courteous told me [when asked] that this Topper was a "Brown" Color. When, I received it, it was more of a bitter chocolate brown color, which was way too dark for my hair. Nonetheless, I liked the color. But, when I try to try it on, one of the side clips [it only has 3: 2 on each side of the headand one in the back] wouldn't snap closed. Hence, it didn't stay on.I asked for a for a return authorization and refund; but, I haven't heard from BESTLEE, as yet. It has been a couple of weeks.