Question 1

After you use the product to jump your car, how do you recharge the product so that there is energy in it to jump another car?

Accepted Answer

You can charge it in the following ways:
1.Use car battery charging, you can borrow electricity from a battery in your own car that won't start a fire and has a small amount of power, this is the characteristic of the ultracapacitor. It does not need to be charged in advance. It can be directly borrowed from the residual electricity in your car by the ultracapacitor and then charged to your car, and the whole process takes less time.
Charging Time:when the voltage: ＞10V, 1-1.5 minutes, the voltage: ＞6V, 3 minutes, the voltage: ＞4V 10 minutes. 
2.Charging with 12V Socket: 2-3 minutes. 
3.USB Charging: 20-40 minutes. 
of course, you can use wall outlet to charger it, but it takes longer to charger, and unlike traditional starters, supercapacitor starters are not lithium batteries, it does not need to be charged at home for later use, it is a ready-to-use starters.
Specific operation method, you can view the product page operation video.

Question 2

can you start from cigarette lighter

Accepted Answer

You can charge the jump starter with a cigarette lighter.
Once the jump starter is fully charged, you can start the car with the starter.
The starting process must be clipped to the car battery for starting.

Question 3

Can you charge the supercap booster cap using a wall outlet?

Accepted Answer

There are different charging methods and charging times we recommend
1.Use car battery charging. Charging Time:when the voltage: ＞10V, 1-1.5 minutes, the voltage: ＞6V, 3 minutes, the voltage: ＞4V 10 minutes. 
2.Charging with 12V Socket: 2-3 minutes. 
3.USB Charging: 20-40 minutes. 
of course, you can use wall outlet to charger it, but it takes longer to charger, and unlike traditional starters, supercapacitor starters are not lithium batteries, it does not need to be charged at home for later use, it is a ready-to-use starters.

Question 4

Why did my voltage light stay red the whole time? I couldn’t turn it ON because the light was always red

Accepted Answer

Unhook it completely. Power off. Start over. Plug charger into yellow capacitor bank> hook clamps to battery> power on> wait for dual solid green lights> start the car. Idk what the start button is for, but no need to know. Power on is the only thing relevant in the normal operation I'm guessing.

Manufacturer	Genhigh Tech Co., Limited
Brand	autowit
Item Weight	4 pounds
Package Dimensions	12.3 x 9.9 x 1.6 inches
Item model number	8542037104
Is Discontinued By Manufacturer	No
Manufacturer Part Number	autowit
Amperage	700 Amps

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autowit SuperCap 2 Lite 12V Batteryless Jump Starter (Up to 5.0L Gas, 3.5L Diesel Engine) 700A Peak, Built-in SuperCap, No Need of Regular Charge, 10 Years Lifespan, Extremely Weather Operating

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