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Amelia Small Pine Bed Frame including Thick Sprung Mattress (15 cm), 2ft 6 (75cm)
E**N
After sales not good. Bed is very sturdy once assembled.
The bed arrived in 4-5 large boxes. The quality of pine is very good. Good thick, solid pieces. Obviously they are not trying to shave off on durability by using thinner pieces. It is knotty pine, not the more expensive stuff with no knots, but that was expected. Would give them 5 stars if parts weren't missing - the bed would be great value, provided you have time to build it. However its several weeks later and I am still not in a position to complete the build.This is certainly not a doddle to assemble, but the instructions are pretty good considering it's fairly complex. It will take several hours. 2 people are ideally required when you need to attach the side railings to the assembled head and footer uprights, but I managed on my own just about.Biggest problem was that there were 2 missing pieces of wood, so I had to abandon the build on the first day. I ordered the missing pieces on their website which was an easy process. However they took a week to arrive, not 'overnight courier' as they specify. I did order before a bank holiday, but it was still a good 4 working days before the missing parts arrived.I then discovered than one of the important connector bolts was missing. There should be 8, but only 7 supplied. I ordered the missing part over a week ago and it's still not arrived.The number of screws, bolts and other connectors you get (e.g. dowels) is rather random. In most cases they sent far too many. It's like someone has just grabbed a handful and said 'that'll do'.In most cases pilot holes are already drilled for the screws, but in some cases the instructions say that no pilot hole is required because the screws are self-tapping. Taking this advise I used the screws without drilling a pilot hole and the wood split several times. Fortunately these were not in areas on the bed where I think the split wood will affect the overall strength much, but always drill pilot holes, even when it says not to!So, I'm giving them 2 stars. It's now several weeks after the bed arrived and I am still not in a position to finish it!Would have been 5 stars if there were no missing parts, and at least 4 stars if their after sales service actually delivered the missing parts as quickly as they promise.
L**A
Fantastic quality and price
I don’t ever normally write reviews but was so impressed with this product and company I had to!I wanted a high bunk bed so that my kids could also sit up on the lower bunk (turns out these beds are quite hard to find)I found this and after comparing to others went ahead and purchased.Delivery was fast and the driver was really helpful and took all the packages upstairs to the bedroom I wanted the bed in.Quality of the bed really is brilliant and the price for that quality is very surprising.I put the bed up myself (apart from when putting up the side rails) and was pretty simple with clear instructions.Kids love it and it feels very solid and safe.I’m really pleased with my purchase, thanks!
M**.
Yes!!!!!
Finally, a complicated looking bedframe that looks amazing, smells divine and that I could actually build!! From the unboxing to the clear instructions to the final screw applied this was a joy to build, looks stunning and is very safe. The instructions should be an industry standard if I can handle them. Thank you, the lads who are using them are extremely happy.
1**/
Great Company
This company makes some great and very sturdy beds. This is the second i have purchased from them and both whilst the instructions are pretty confusing if you understand the basics of how a bed should go together then your set. It comes in an untreated wood finish so anyone whom purchases has to consider also purchasing something to finish the wood with be it a clear wood stain or some paint.
J**Y
Quality bunk beds
This is a really sturdy bed. Good quality. BUT what a job getting it put together. Screw holes had to be drilled again and the groves on the ladder recut! New screws were purchased too. Just as well my son in law is a joiner or we still would be looking at the bed in pieces. He said the instructions could have been better too. I have taken away a star for this reason but the actual bunk deserves 4 stars.
M**S
Good quality wood
I found putting it togeather difficult in confine space and found there wasnt enough dowels for the head board, there is aparently two types of head board and one the one i bought needed more dowels, i had spend a hour to go to the shop to try to get get more to finish putting it together, it was not easy to get them as a lot of diy shops are not keeping enough stock because of Covid 19.
P**E
High quality British beds
Bed came with excellent step by step construction guide with photos. They recommended two person assembly and that was correct. All the parts were there including some extras. The wood to make the bunks was very sturdy and strong. Bed is extremely solid. Liked the fact we could buy British and could buy a british mattress too from this seller. Extremely good value for money.
A**R
Good buy
It seems to be solid and strong... can't comment on assembly as I paid the £80 to have it professionally done,
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