Mockins 90"x50"x6" XXL Heavy Duty Roof Rack Cargo Carrier for Top of Vehicle Storage | 250 Lbs. Cap Steel Car Roof Basket Set w/Straps | All-Weather Rooftop Cargo Carrier for SUV, RV & Large Vehicles

The quality of this rooftop carrier is top of the line. The zipper is very heavy duty and high quality, the secondary Velcro closure is very strong and more than adequate. The material is very thick and water resistant. I’ve only used it a couple times, but after 5 years (stored most of the time in a hot Florida garage) it still looks as good as it did the day I initially unpacked it! Amazing. To top off the high quality of the carrier. If that’s even possible, was the outstanding customer support. I contacted Mockins, after 5 years of ownership, and informed them that I had misplaced the car hook attachments - without any hesitation the customer support specialist confirmed my address and informed me that I would be receiving a replacement set in the mail. 3 days later they were at my door. You do not see this high level of product quality AND an even higher level of customer service anywhere. Absolutely second to none!!

UPDATE 2: 8/2/21 Just received the replacement in the mail today. It is in perfect condition and in time for my trip. This process was completely pain-free and ultimately would have taken just a few days had I checked and replied to my messages in a more timely manner. It took a total of 5 days from the time the request for my replacement was put in by the agent and I received it today. I couldn't be happier with the customer service and this alone gets 5 stars, but I also know the product is of great quality and I'm going to chalk the damage up to the first one a fluke. UPDATE: 7/30/21 Their customer service is top-notch! They replied the same day I reached out to them and are sending out a replacement. It took longer on my part because I forgot to check my messages but when I replied, they immediately responded the same day. Definitely going from the two stars to four and I will be more than happy to add the fifth after I receive it, hopefully in time for my return trip. I got this last year in September of 2020 for an unexpected trip across the country. It performed flawlessly. It was super easy to install on my SUV, it fended off rain, ice, and snow perfectly, the material used is of good quality and the straps provided are good. It seems this carrier is perfect! Unfortunately, this didn’t turn out to be the case. This last time I had to take yet another cross-country trip. It would be the third trip with this carrier and literally in the middle of the trip, we noticed it had a gaping hole in the corner where it had ripped at the seams. The pics were taken at the rest stop where it was noticed. I usually wait a while to do reviews on something so I can get some usage on them and this is why. It hasn’t been a year yet and only 3 uses before it was rendered useless. We were also on a time crunch so this was not helpful, especially since we were headed toward a lot of heavy rain. After hours of trying to repair it and a lot of Gorilla tape, we were able to be on our way. I’ve reached out to customer service and hopefully I will be able to update their response soon.

Everything was great. Easy assemble and everything! Only one thing! I used this item one time! One time! And only loaded 2 duffel bags And the bag is starting to tear in the corner making it unserviceable. I don’t want to risk my clothes flying out! But other than that, great product.

I bought this product for a road trip. We drove 1500 miles on an average of 70 to 85 mph. We got heavy rain for 2 days and no water inside ar all!!! No complaints. It is sturdy and very spacious. Easy to manage and the zippers are smooth. My only bad experience was that one of the straps began to unravel within the first 30 minutes of being on the road. It continued to unravel until I tighten the end. It is frustating that this happen on a brand new product however, everythingelse was good. Therefore, I rate with a 4☆. I will be more than happy to increase to 5☆ if they replace the strap. I will be back with more feedback. The easy part was done, make my beleive in the product and the warranty, lets see if they stand behind it!. Updating this review. I called Mockins and in a breeze they asked me for my order ID. She asked me what happened and upon explaining her she asked me to email her my contact info and with no more to do she mailed me a whole set of traps. I received it within a week. They exceeded my expectations. I will trust their products as they backup their warranty.

Very sturdy and durable. Came with a small flaw but nothing that couldn’t be fixed. Fits great on top of my jeep and will hold everything we need on our trips.

Tuvimos un viaje largo ...en el cual nos tocó todas las inclemencias del clima ...incluyendo una fuerte lluvia y viento ...la bolsa impide el paso del agua..polvo ...perfectamente , lo único malo fue que los velcros se desprendieron ( pensamos que fue por el calor y sol extremos)...lo cual no interfiere con su función ...

Excelente!!! Se instala muy fácil y nos ayudo mucho para llevar todo lo necesario para el viaje, súper recomendado, 5 estrellas.

awesome product

Best purchase...