Question 1

What is the size of the UGODOG indoor potty

Accepted Answer

Hi Geraldine - The DIMENSIONS of the Single UGODOG indoor potty are as follow:26.4" L x 19.1" W x 1" H (double system is double the size)

Question 2

What is the best way to get an older (5) dog to use the potty tray?  She is used to only going outdoors.

Accepted Answer

I trained my now 10 year old dog to do this at about 7 years old. It sounds gross but when he peed outside I soaked some of his pee on a paper towel and swabbed it in the ugodog. Then when I knew it was about time for him to pee, I would take him to the ugodog and say, "go pee pee" which is what I used to say to him outside when he would pee. And then I would give him treats when he would pee on the ugodog.  He's been really great about it ever since.

Question 3

MY DOG IS 25LBS CAN SHE USE THE UGODOG?

Accepted Answer

YES most definitely!  I LOVE these mats & we have a few & I'm going to buy 2 more!  They have a clear connector & I would HIGHLY suggest buying that for a dog that size.  The mats w/the grates are made VERY well & DURABLE & the design of those grates have 'supports' on them (the underside) so the weight of your dog will be evenly distributed & the plastic grates won't bend, break or snap.  BUT IF for some reason you have an issue you can purchase the grates separately.  We've had ours for a year now & haven't had any issues.SIDE NOTES: There should be a video that shows how to alter these mats too.  In order to stop the pup or dog from pulling up the grates if they have a habit of ripping up the mats underneath (the wee mats).  We had an issue w/that & we had to alter the mats in order to stop our pups from doing so.  LOL  It was a simple & quick fix & the video was made by another customer here on Amazon & we couldn't be more grateful!  :)))The order should come with ugodog pads to line the mats with.  Although we liked them a lot & they did what they said these mats work just as well w/the regular 'wee mats' you can find at your local pet store.  The GREAT thing about it is they'll last longer.  ;)  Last but not least these mats are not as difficult to clean as some reviewers are claiming.  VERY easy/simple & this product is the BEST on the market in my opinion.

Question 4

How deep from the grate to the bottom of the pan?

Accepted Answer

I never used it, I was advised by my trainer and vet if I wanted my pup to eventually go outside it teaches
them to potty on anything on the ground

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UGODOG Indoor Dog Potty by UGODOG

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