TOTWOO Single Bracelet – Long Distance Relationship Bracelet for Couples | Smart Jewelry His and Hers Touch Bracelets for Couples

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Great quality, and the straps hold very well. I love that I can tell my SO I am thinking about him with the touch of a button. It does disconnect if you get too far from your phone, and occasionally will not reconnect without opening the ap,p but that is something I can live with.

Now let’s talk about Totwoo Smart Jewelry’s customer service. They offer something you don’t see very often these days and that is amazing - no outstanding- above and beyond customer service. They truly take care of you! I bought two brackets maybe 6 months ago. I got the candy ones but I did not realize they were made where the pendant comes out to change bands. Well my daughter’s pendant pops out easily. She was at her dad’s and had a panic bc the pendant fell out in the ball pit. I had purchased the 2 year warranty so I went to see if there was any way to use the warranty. But it said it did not cover lost or stolen items. I reached out to customer service and I was amazed at how quickly they emailed me backs. I believe it was within an hour! Shocked. They asked for some information and then sent me to talk to Amazons Totwoo department ( because I bought them from Amazon). I messaged totwoo through Amazon who got back within 1 or 2 days. Still speedy. They quickly offered me a refund or a replacement. They helped me pick one out for my 6 year old daughter that will not pop out to change bands, as well. I truly am not one to brag about companies very often. Few amaze me and really go above and beyond with customer service these days. But Totwoo has. Way more than they needed to. I will be a lifelong Totwoo customer. To add: Totwoo has now even reach back out and said if I send them a photo of the bracelet I want for my daughter (the one I wanted was only sold in a two pack, and I still have mine) they said they can figure out the break down of price and help me to get the one she wants. They are amazing. Just incredibly outstanding company!!!

No- this product was not worth the money to me. The buzz is annoying and the app interface is primitive and not user friendly.. save your money please! Also you need to be connected to a phone to use this.

The band around the pendant is thin so it broke