Panasonic KX-TG3611SX Single Line 2.4GHz Digital Cordless Phone Black

As a branded product it is working as per expectation I had corded Panasonic phone it is working till now I was using that for 5 years lets see how long this lasts(BTW old one still works good I bought it cause family wanted cordless phone)

Using this phone for 2+ years. It is still working without much issues except battery degradation. Ringer volume is less, conversation sound quality is okay.

I purchased a Panasonic Single Line 2.4GHz KX-TG3611SX Digital Cordless Telephone from the seller Target A2Z through Amazon. The packaging of the product was nice and as per Amazon advt. The product was in a sealed pack and new one. I received a handset, base station, charging adapter and 2 nos. rechargeable AAA cells along with a operation manual and a bill. There was no signed warranty card inside from the seller. Regarding the quality of the product, it is still working fine after constant use of last 60 days. The sound quality is fine. There is a speaker phone mode, though the sound is not that loud. There is no backlit display on the dialpad. The range is very good and easily covering my whole villa of 2500 Sq. Ft. without diminishing the quality. There is no interference with adjacent modem or other electronic gadgets around on the voice quality. But the base station must be always connected to power line, most preferably to UPS, otherwise there will be no incoming or outgoing call even if the handset runs on rechargeable batteries. There is no requirement of always keeping the handset connected to base station while not in use. The handset runs 48 hrs even if u don't charge it. For the first time use, u need to charge it for 7 hrs minimum. The display LED is clear and shows the incoming and outgoing calls. Phonebook software is very low grade and not much user friendly. There is a call and charging alert LED on top of the handset. The ringtones are not that loud and may not be audible from distance. The handset and the base station should be kept away from dust, otherwise it creates trouble in charging. Charging connectors must be kept clean. Another big issue is the after sales service. There are a very few service centres of Panasonic authorised for handset service. The common service centres of Panasonic for TV, refrigerators etc. in your city won't entertain complaint for the cordless handset if any. So, be mentally prepared beforehand if you are NOT residing in major metro cities. The phone overall performance is good till now as expected from a low budget cordless phone. But regarding after sales service do not expect much as support.

The product looks robust and comes nicely packed with a detailed manual. The battery backup is good enough. The dial pad is comfortable and the set looks sleek and beautiful on the desk. Has an alarm facility which is good and loud. Option of changing ringtones is there. However, while on a call the sound is quite low. Even when the speaker is turned on (speaker is at the back of the handset), one still needs to bring the phone near the ear to be able to hear. In an environment where there is usual hum drum noises at home or maybe even radio/TV running at normal volume, one cannot hear the person on the other side of the phone. Especially difficult for older aged people to hear. Had to return and buy a higher model.

Good product

Folks, this is not a review of Amazon services nor the seller. I am posting this after using the product for 3 months and doing a bit of market & service-centre related research. The phone suddenly stopped working after two months of use and no matter what, it refuses to purr back to life. The product is definitely under warranty, but here is the catch: 1.Service centres typically cater to TVs, Washing Machines & refrigerators (believe me, I saw loads of them at the service centre and that shows the quality of Panasonic products !). 2.The moment they get to know the product is under warranty, they would make you run pillar to post and the reluctance in service is clearly visible. The one or two service centres that are located in some obscure corner of the city, would cost you a fortune if you take taxis and you would be forced to think twice to undertake the ordeal ! Instead throw away the damn think and buy a good quality phone from some other brand. In the good old CRT TV days Panasonic was a dream possession, but over the decade Panasonic as a brand has deteriorated beyond measure. The reason being poor quality products with pathetic customer support. One visit to any Panasonic service centre would greet you with loads of damaged products that are reluctant to leave that haven !! Is better to spend a little more and go for higher quality phones, not because their longevity is assured, but you/service-centre would be comfortable spending/receiving the amount. Else as far as this product is concerned: "Safely park it in the dustbin and forget about it !!" PS: I am not paid or influenced by anyone to write this review. This is my personal unsolicited and unbiased opinion about a 'CRAPPY- PANASONIC' product.

Pros: 1- The range of the phone is preety good. It's work on 2.4 band wifi. Even if you had 2-3 storied house, You'll get the signal everywhere. and that's the only pros this phone offers. Cons: 1- Ring Volume and call volume is very low. Even if you put the phone on speaker while calling, it will not be enough. If there is an old member in your family or a person with hearing problem, just avoid this phone. Don't even think abouth this model. 2- Caller LOGS: theres is not any proper call log available. Even a cheap basic mobile phone offerws call log feature. You can not trace who called you or whom you called with date time and duration. There is a miss called log and a redial list (redial list contains only last dialed numbers not date time and duration). But that is not enough. 3-Screen Size and Quality- It can be subjective but the screen size is small and display quality is poor, not enough contrast. In my opinion this phone is highly overpirced, at this price we can get a good branded feature phone, But this phone does not provide the basic features a phone should have.

I was little confuse to buy this cordless due to mix reviews on voice quality and disturbance/Noise but dec 6.0 phones are costly and this one was in my budget. I have been using this phone since last 4 days, Here are my reviews on this 1) Voice quality is good and I don't find any disturbance/noise even I tried talking in the same room where my WiFi router is working. 2) Caller Id is working even I tried saving numbers in phone book and it shows the number with name when it rings, saving number in phone book has made easy to use landline phone like mobile as I can search n directly disk 3) Speaker phone works fine, initially it was difficult to find the option to go back from speaker to normal mode but later on I found the solution so speaker has no issue 4) There is no backlight on keypad to dial in dark however There is backlight on screen. 5) mute feature is good which works fine. 6) When charging it shows blinking light and which is good to know when its charging. 7) It doesn't work during power failure but to overcome this problem I have connected my old landline phone using ADSL splitter so that during power failure I can still use my landline phone. 8) Amazon delivery was good, received one day before time. Overall it's good phone in budget and very easy to install.