To the manufacturer or seller: Has the tilting problem been resolved? Need to know before buying.

Yes my son says it tilts back perfectly for him a more relaxed feel during his gaming sessions.

Mine is wobbly and doesn’t lock. I asked to exchange and everyday I get an email adding a day to delivery. They offer me to cancel daily. Why is this?

My son chair doesn't wobble at all. It's tilts back perfectly.

what is the warranty?

I contacted them when i had a faulty hydraulic, they shipped replacement for free

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🖤 Elevate your game and grind in style with the NEO CHAIR N-GEN — where comfort meets power.

BUILT TO ENDURE - BIFMA-certified components and a sturdy metal base ensure stability and durability under pressure.
TAILORED COMFORT - Adjust height, tilt tension, and swivel 360° to customize your perfect seating experience.
ERGONOMIC MASTERY - S-curved backrest and U-shaped seat cradle your posture for all-day comfort and reduced strain.
SPACE SAVVY ARMRESTS - Flip-up arms maximize your desk or gaming setup flexibility without sacrificing support.
SLEEK LOW MAINTENANCE - Scratch-resistant PU leather with detailed stitching keeps your chair looking executive and easy to clean.

The NEO CHAIR N-GEN is a premium ergonomic gaming and office chair featuring an S-curved backrest, flip-up adjustable armrests, and a BIFMA-certified gas lift supporting up to 275 lbs. Crafted with durable, scratch-resistant PU leather and FSC-certified wood support, it offers height adjustment, tilt tension, and 360° swivel for personalized comfort. Designed for professionals and gamers alike, it combines style, durability, and ergonomic innovation in a sleek black finish.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

A$2127

Duties & taxes incl.

Australiastore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews

Manufacturer	NEO CHAIR INC.
Part number	N1-APEX-BK
Item Weight	13.6 Kilograms
Product Dimensions	63.5 x 66.04 x 109.22 cm; 13.61 kg
Item model number	Ergonomic Gaming Chair
Size	Small
Color	Black
Style	Fine
Finish	Brushed
Material	Faux Leather
Pattern	Solid
Shape	rectangular prism with tapered legs
Item Package Quantity	1
Special Features	Adjustable Height, Arm Rest, Ergonomic, Rolling, Swivel
Included components	Caster, Chair, Hardware pack, User manual
Batteries Included?	No
Batteries Required?	No

NEO CHAIR N-GEN Video Gaming Computer Ergonomic Office Desk with Lumbar Support Flip Up Arms Adjustable Height Swivel PU Leather Executive with Wheels for Adults Women Men (Black)

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