Hamilton CapTel 2400iSPNBT Captioned Telephone, Hearing Impaired Phones, Volume Control with up to 40dB Amplification Gain, Large Touch Screen Display, Wi-Fi Capable, Answering Machine & Speakerphone

I am hard of hearing, I thought this might be helpful. It is even better than I imagined. It sets up easily. It is loaded with great features. It has great volume control. The text captioning is quick, accurate and large, easy to read. I strongly recommend it. It's worth every bit of it's very reasonable price.

Works great. Easy to hook up. Easy to read. Glad I got it. Instructions are easy to follow. Packaged well. Should have gotten this sooner.

My significant other was a victim of an assault & battery. He had brain surgery, spent weeks in rehab, he needed a second brain surgery, and rehab began all over again. He has gone through hell. However, he was able to come home just in time for Christmas! When he saw the gift of a new phone on his desk, his face lite up! At age 80, and while his brain is still healing, this phone has so many features that are going to be of such a help to him, that his old phone could not have been. Thank you, Hamilton, for making a great phone!

Notice you can use with VOIP, unlike systems seen on tv! Easy setup. Elderly parent will have to keep working to use, but it is very straightforward. Handset is very loud. The only issue is the contacts book. A little difficult to use sidebar to scroll through people. Often phone call will disconnect before she finds the person. If you are under 90, this will be less of an issue.

Easy to set up and use. Captioning is the best I've ever seen and much better than the sloppy stuff on TV news.

Works well and easy to use. Large buttons and text. Sound is clear and distinct and capable of being very loud if needed! Touch screen is a plus. I did not set it up so I have no idea about the difficulty. I have been using for less than a week and am getting used to typing and reading what is on the phone at the same time, a little bit of an awkward transition. Because of the very reasonable price, I was not expecting such a good product. Very pleased so far.

Bought this phone for my elderly mother. She has two hearing aids and it had gotten to the point I quit trying to talk to her on the phone because she could not hear. The basic phone is very nice. Was surprised to know that the captioning is actually done by a human. Shows I didn't do my research. The captioning response is a little slow, but once you get used to it very usable and the phone shows promise of really being a game changer. The phone is connected to the internet via Wi-Fi, but phone calls are over a phone cable to cable modem. My concern is its Wi-Fi connection. Last time my parents tried to use the phone it came back with a 'captioning turned off, press caption button to restart' type message. The caption button would not respond. Could not figure out with the manual what was wrong so called customer service. Our router is maybe 25-30' from this phone. Was told by customer service that is outside their recommended range for Wi-Fi to this phone. They recommend an ethernet connection (their home is not wired ethernet). She suggested I restart the phone. I did that and then went through the approximately five screens you have to go through every time the phone powers up and sure enough close captioning is back. As long as this does not happen often, we will keep the phone. Otherwise will return it. I would suggest not buying this device unless it will be on an ethernet connection.

This was the best thing I could have ever bought for my mother in law. She is so hard of hearing and deaf in one ear. She is in her 70’s, and is not to tech savvy, so texting on the phones wasn’t always an option. So we bought her this phone. It’s amazing. She can actually read the screen, it’s an easy set up, I can link my mils cell phone to the phone so she can recognize who is calling with their picture. The volume is so loud on the handset that it actually hurts my ears, but I am not hard of hearing. The speaker setting on the phone is also super loud. The texting on the screen is such a great feature. It is delayed by a few seconds. Nothing terrible, but it works well, and mom can keep up with the conversations.

Buenas noches la verdad el producto no funciona aquí en México no se los recomiendo Able para activarlo a Estados Unidos y me contestaron que no mas funciona en Estados Unidos so no lo recomiendo

This is a wonderful phone and the sound is perfect. I do have to return it however because the caption does not work in Canada.

No able to use in UK

The device's captioning feature is only operational in the United States and Australia. It is completely non-functional in Canada. This indicates the device is not intended for the Canadian market and, in my view, should not have been sold or listed on Amazon.ca.

AS above. I suggest you no not sell phone in the UK,I have an Email from CAPTEL to confirm this If you can send an Email address I will send you a copy. If you know of a similar phone for use in the UK I would be interested. Regards. Angus