ONLYFIRE OUTDOOR LIVING Patio wood pellet Fire Pit with Ash Tray, Portable Pellet Heater for Camping Backyard Porch Coffee Shop Outside Restaurant, Bonfire Party, RV, Tailgating, Beach, FP042

I love this item, but there are a few issues. Really needs a bigger base, and should probably have 4 legs instead of 3, mine fell over and broke on a medium wind, nothing dramatic. You need to clean it regularly to keep it performing well, if it gets dirty the flame is pretty low. You can't keep it out as it may blow over, but it does not really turn off, you just empty out the excess pellets and it keeps burning with a low flame, so you can't put it indoors for at least 30 minutes as it keeps smoking. Do not pour water onto the pellets as it will stain the glass tube dark brown, and is very tough to clean.If you buy it, save the foam for the glass tube, and store the tube instead of the whole unit, as the tube cools down pretty quick and doesn't keep smoking like the base. Use a firestarter or tinder to light it, as it takes some time to get going. I had success with different pellets, and even the cheap ones worked well.Even with all the issues, it looks really cool and heats at least as well as the propane patio heaters. If I can get a replacement tube, I will, even if I have to pay.Update - I contacted their customer service, and they are replacing the entire unit for free, plus sent me instructions on how to get more out of the heater. Great customer service!

This fire tube does a great job of providing a wonderful looking flame all the way to the top and out. One problem is that it will make a mess of burning pellets underneath as it burns. If there was a way of catching the burning pellets, it would be wonderful.

The media could not be loaded. This fire pit was super easy to assemble — I didn’t even need the instructions. The design is clean and efficient, and the flame it produces is impressive. Just one cup of pellets gives you about 15 minutes of burn time. I’m not sure of the total capacity, but I’ve been using it for up to two hours at a time with no issues.I’m really happy with both the product and the price point. I don’t often leave reviews, but this one earned it. Highly recommended.

The worst product I’ve ever seen in my life. My patio was almost caught fire. On the sudden it discharged all the burning pellets on the ground. My travertine got damaged and I have to replace it. It’s unsafe fireplace and it must be banned to be sold in Amazon. I wish if I could remembered to take a picture of the damage that was caused by using it. I will definitely file a claim against the manufacturer. DONT BUT IT it’s unsafe.

This is an amazing product. Beautiful to sit around at night. Easy to assemble and use. The feeding of pellets and long lasting burn. Portable to take with you camping or to enjoy in your yard. Love love love this product

Beautiful flame and love the look. Safety is a serious issue bc there is no way to control the flame or to turn it off or snuff out the flame. Poor design.

The media could not be loaded. For the price, this is a pretty neat little patio heater. Definitely like how the fire runs up the glass tube. The fins inside spin the air around the flame so it draws it up the tube. Very unique idea. Only a couple drawbacks but they are small. Biggest thing is is you would need to be aware of where you are setting it and make sure nothing flammable is on the ground around it as the ash as it burns falls out onto the ground. Really the only thing I can complain about but you could set it inside a metal pan and be just fine. Well worth the money.

The media could not be loaded. After reading other reviews that the heater drops burning pellets, I saw that my wife had thrown out a 9 x 13 cookie sheet, and I had an idea: Using a pair of tin snips and metal bending pliers, I could make a tray to catch any burning pallets that fall out of the heater.The tray can be easily mounted by punching & drilling four holes where the leg stand plate mounts to the bottom of the heater, then screwing through the tray when assembling - sorry, I forgot to take a photo of hole placement. Markings on the blue tape show my measurements and where I cut and bent the metal of the cookie sheet. Photos show all steps.Since I had the tin snips and pliers out, I decided that I could also make a shallow drawer out of 6-inch aluminum flashing to go inside the air intake to catch any burnt pellets that fell out there without obstructing airflow. More blue tape and measurements show where I bent the cheap aluminum flashing. Hopefully, photos show enough steps for others to duplicate my build.After-burn photos show that the tray and the drawer caught all burning embers. Not a one got down to the deck. Success!Video shows the heater looks great when burning. Too bad it doesn’t throw much heat. My next improvement experiment will be adding a heat deflector to the top (made from a 4-inch chimney rain cap - $12 at Ace Hardware). If that proves insufficient, then I’ll add an emitter and reflector from a square pyramid patio heater.