MAIRDI Telephone Headset with RJ9 Jack & 3.5mm Connectors for Call Center Office Deskphone Cell Phone PC Laptop, Landline Phone Headset with Microphone Noise Canceling for Polycom Avaya Nortel

I wanted a headset for my desk at work as I tend to be on my landline frequently, and was experiencing neck pain when resting my phone on my shoulder and typing at the same time.I have a Mitel Superset 4025 telephone, and purchased this headset because my telephone model was listed as compatible. This particular headset had great reviews compared to the previous one that I purchased which had a 3 star rating and was less expensive than this one. I returned it to the seller because it stopped working after only 4 weeks of use.After installing this headset, I found that no one on the other end of the line could hear me, and assumed it was a microphone issue. I contacted Mairdi, and they promptly found the solution to my headset issue. It turns out that I needed a different adapter than what was originally sent. The adapter arrived within a week of identifying the issue and now the headset works great - it's comfortable, functional, and very clear in sound and speech.I would have given this product 4 stars based on the initial issue, but Mairdi's customer service was so efficient that I will give them 5.

I bought this specifically to work with a Shoretel 230 phone so I could hear people on the other end of a conversation and cut out noise on my end. With the supplied connectors, it plugs right in to the Shoretel phone and it works perfectly. As a bonus, using a different connector (also supplied), I can connect to my computer for Skype meetings and can use this with my cell phone. In each different use, I have asked the people I am talking to and each has said that they hear me loud and clear. I did order a foam mic cover to help reduce the likelihood of "P's" "Popping" and other such problem sounds. Happy with this purchase, and I use this headset almost everyday at work.

Very satisfied with this item. I have no problems hearing the discussions or being heard.

The product was good, however, the connector to the phone was bigger than the one at my work so I returned it.

Callers can’t hear me. I have to cover my mic and mouth and speak in my hand for them to hear me. Also, they still hear my background. Don’t think they can hear my Tv when it is on a normal level, but they hear my baby playing with toys and babbling.

I use an Avaya phone and I work from home so I needed a noise canceling headset and it worked right out the box with the adapter. It came during my shift and I plugged it right in. I am so glad I didn’t have to return this as I did the other one from another company

Already broker with in less than a year.

I love this headset! The ear pads block out back ground noise and it is so comfortable to wear all day. I did have trouble with callers hearing me, but I emailed customer service (the best I've ever had) and Sunny ask me a few questions and it was determined i needed a amplifier microphone. Sunny sent the part I needed within 2 days, but I still had trouble, but Sunny continued to work with me until my issue was worked out. GREAT headset and the best customer service. Thank you so much Sunny!!