Shark AV2310AE Matrix Self-Emptying Robot Vacuum with No Spots Missed on Carpets and Hard Floors, Precision Home Mapping, Perfect for Pet Hair, Bagless, 45-Day Capacity Base, Wi-Fi Black/Brass

I've owned and used the Matrix shark self-emptying vacuum now every 2 days for about 5 months now. I am ready to report "The Great and Could Be Better". It vacuums about 700SF normally and weekly 1200SF.Here are my likes and dislikes. Keep in mind I have two dogs, a Golden Retriever (otherwise known as a hair shedding machine) and a lab mutt.LIKES:1. My (****all hardwood and vinyl****) floors stay consistently vacuumed clean due to the 2 day vacuuming cycle I'm on. I like it that it keeps the areas below my bed clean as well. There is NO WAY I can keep the floors so clean manually. I'm older and besides, I don't want to dedicate hours each week to that task.COULD BE BETTER:1. Battery charging. I had a older unit from a different manufacturer and it would clean the same house and floors and have at least 30% charge still remaining after completion. The Shark ALWAYS must pause and go to charge mode for at least a couple of hours with every use cleaning my 700SF space. It's like Shark used a small battery.If you think this is no big deal because it returns to the dock and self charges, you'd be wrong. Although it does in fact recharge flawlessly. While it is recharging it sits quietly..... BUT...But the vacuum also sometimes needs manual cleaning if hair wraps around the brush or isn't fully expended during docking cycles. So, more times than I'd like (a couple a week I'd say), I stop hearing the unit running thinking that it completed the cleaning and is now charging... but it didn't. Said another way, I may be thinking it's charging when in fact it's ill from ingesting too much dog hair!It's not the end of the world, I deal with it. But it is ANNOYING after the 20th time. Granted, a notice comes to the app. But you have to remember to open the app.I don't mean to make this sound worse than it is. It's the difference between a vacuum that overall does a better job than vacuuming manually, and one that is perfect. The shark is NOT perfect.2. Speaking of cleaning - mine is the 45 day version which only manages a week or so because of my 2 dogs. So I make it a habit every couple of vacuums to empty the canister. It's not a huge deal. But if you have dogs, don't expect 45 days. At all.3. This is not their top of the line model. The higher version is much more sensitive to detecting and acting on ground clutter. A babies rattle left on the floor etc. I knew that when I bought it. However, as I found out, using the app's scheduling system (e.g., vacuum every tuesday automatically) fairly useless and I stopped trying. The reason is I must properly police and prepare the house immediately before it vacuums. Instead, I do a visual and tidy of the house first and then press the clean button.Had I known then what I know now, I would have bought the more sensitive shark.CONCLUSION:It may seem that I have knocked the unit, and I guess in some of the annoyances I have. But overall, I have a cleaner house because of it. And that matters in the deep south. I won't bore you with the details but keeping my floors always clean keeps the brown recluse spiders at bay. My last vacuum did that, then when it died I did not have one for a year. The spiders enjoyed a comeback because there was a lot more smaller bugs drawn to the dog hair and floor dust. Then I got shaky and after a few months, we are back in a safer house. True story.

I read the Positive and Negative Reviews. I was Leary at first with only 65% 5 star ratings. However, my PERSONAL experience with Shark Ninja Products took priority over ratings. I have the Dumb version of their Robot Vacuum already and it is 5 years old. Still Works great with only ONE Battery replaced in the 5 year time frame.I had an issue ONE time, and found the customer service quick and helpful. AND...my ISSUE WAS RESOLVED! Fast Forward to now and I've had this self emptying Shark Robot for a week now, and I LOVE IT! At first launch and adding to the APP, the mapping failed, as did the Robot WiFi connection. I blame this on TWO things that were NOT SHARK PROBLEMS.FIRST is that the battery arrived needing to be charged. This is only a problem because the "Mapping" of your house requires about 30 mins, and the APP wanted me to Map immediately after adding the Shark Vacuum. Hard to do with a near empty battery. (Also Note* I added everything at night and allowed the battery to charge. However, when I woke Up the next morning- it was like I never added the Vacuum Robot to the App.)My SECOND item is that I SHOULD HAVE done a power recycle (Reboot) of my phone before starting adding this vacuum to my Shark App.So, after a reboot of my phone, and with a Fully Charged Battery - I started the Whole procedure again FROM SCRATCH. This time it worked GREAT! Added the Robot to my profile, Mapped the house, set up my rooms, and then actually Vacuumed. Everything has worked to my satisfaction.MY ADVICE: CHARGE BATTERY FULLY BEFORE EVEN STARTING THE APP INSTALL AND MAPPING PROCESS.That being said, I have had the house vacuumed 3 times now, and I'm embarrassed to say how much dirt was picked up. It returns to base during the run to empty the collection bun (all automatic,) and then gets back to it.I did think it was done when it returned to the base station, and was a bit startled when it started vacuuming again on its own 2 hours later. At first I was convinced my robot was possessed by "Chucky"; but. then realized it was charging battery back up before completing the cleaning of the rooms I had told it to clean. So if this happens to you - Don't Call A Priest...just know batteries don't necessarily last long enough to clean the WHOLE house without a re-charge in between.I would 10/10 buy this again! Hope it continues to keep me this Happy! Stay Safe and Healthy Friends!