NHI Express Victoria Chair, Chevron

Arrived quickly. Really like the fabric (gray) and look of the chair. However, the design of the swivel function is poor. Once the 4 legs are installed and tightened, they stick up about 1/16th +/- of an inch above the wooden base of the chair itself. When one sits and attempts to swivel, the material/fabric which is tucked under the bottom of the upholstered part, rubs on the tops of the chair legs and hampers movement. The heavier the person, the more movement is hampered.I do like the chair and so I intend to either mechanically fix the chair so it cannot swivel or, remove the legs, sand them down and see if that works -- an inherent defect I believe the manufacturer should have discovered and corrected.

I ordered 2 of these for a music room at an elderly care facility. I love the fabric and the design, but these chairs do NOT match the specs. It specifically says it is 18” from floor to top of seat (standard chair height). That is wrong. They are over 2” short. Anyone, particularly the elderly, will have difficulty getting out of this chair. I am having to add some height to the legs and a cushion (which covers the beautiful music pattern. All I wanted was a partial refund for the specs being wrong and my extra work making these usable. My only options are return or replace. I had a deadline, so I have to make these work, and replacing with the same thing would be silly. I am not happy. Beautiful chair, but only short people should order them.

I was so disappointed when we received this chair. I was looking all over for a good living room chair that swivelled. When I saw this one, I thought I'd found the perfect chair. Unfortunately, the chair arrived with misshapen arms on both sides, part of the bottom with the fabric wasn't glued all the way around, making little puckers around the chair. The base with the swivel didn't fit well, leaving gaps between the puckers and the swivel base. The chair could be very pretty and functional if the manufacturers took a little time to ensure it is put together right. I am so dissapointed.

distance between the swivel base and bottom of chair is uneven and rub against the base when it gets to the uneven part

Nice addition to my living room . Sits stiffly which I like . Call it my coffee chair as it is where I have my morning coffee. Cover is a sturdy cotton which my scratching cat is not attracted too at all. Swivel is fairly smooth . Had to reorder as first one came damaged but Amazon handled it great . Worth the wait .

Poor quality. We bought two chairs and both are leaning forward which makes it uncomfortable to sit in. When you try to swivel in them it will stop in parts and not let you swivel all the way around. It makes a noise when swiveling and you can feel it rubbing against something. We had thrown the boxes out but would have attempted to return if we could have.

The chair is beautiful and unique; I get lots of compliments on it. It's a more formal chair so not as soft and lounge-worthy as the squishy recliner, but it's perfect for sitting and chatting. The swivel mechanism is too tight, it does not swivel well on my hard floors. (The whole chair moves and scrapes the floors) It may do better on carpet, where the chair legs can get a better grip.

Very nice swivel chair. The swivel mechanism makes a little noise or may get stuck because the legs are about a 1/4" to long where they are inserted into the chair. Not a huge issue it looks awesome.