This Portable device allows you to play your iPhone on most docking stations with the iPhone 4 / 4s connectors. Please check the compatibility as some of the Dock does not allow Adapter to play music, If your Docking station doesn't allow you to play music and the adapter is charging using 30 pin connector cable. It then means your Apple device will needs App to enable it to play music through your docking station. How to get the App it is very easy. I will be going through a few steps to get your device compatible with this product. 1. Go to Apple ITunes store 2. Type in your Docking Charger name e.g Philips 3. Download and install App 4. Connect Adapter with your phone and use your docking station to play music. 5. Most Popular Apps are D-Sappli app Home Studio Dock Studio If none of the apps are working then its a Compatibility issue and nothing we can do except recall it and issue full refund. IF YOU ARE HAVING ANY ISSUES WITH YOUR PURCHASE PLEASE CONTACT US VIA MESSAGE BEFORE LEAVING ANY NEGATIVE FEEDBACK. WE WILL TRY AND SORT OUT YOUR ISSUES OR GIVE A FULL REFUND. All sale are in Good Faith and back up with Excellent Customer Services.
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