🌀 Keep your washer grounded and your laundry day stress-free!
The DC97-16350S Washer Suspension Rod Kit by Nexjy features upgraded thicker springs and anti-corrosion coating for enhanced durability. Designed to stabilize Samsung washers across multiple models, it reduces drum vibrations and noise, ensuring smooth operation. The kit includes all necessary suspension components and offers reliable customer support with extended return policies.
Manufacturer | Nexjy |
Part Number | DC97-16350S |
Item Weight | 2.2 pounds |
Product Dimensions | 27 x 3 x 3 inches |
Item model number | DC97-16350S |
Size | DC97-16350S |
Item Package Quantity | 1 |
Included Components | DC97-16350S Washer Suspension Rod |
Batteries Included? | No |
Batteries Required? | No |
D**S
Product works!!
Bought these in May and they work! Easy to replace! Very very happy! No noise, no bangs… spin cycle is back to normal without spending a fortune to fix! Definitely would buy again!
M**E
Perfect
Worked perfectly, great quality. Easy to install. Washer works great again, no off balance alerts!
W**.
Terrible Quality! Did not fix issue and still needed a service repair man.
Bottom Line: Don't buy cheap. Buy OEM. You'll save yourself time and money.I purchased these because our Samsung washer tub started hanging heavily when on the spin cycle. It didn't matter if it was a full load or a light load. After doing a little research, I found that these suspension rods wear out over time...suggested replacement is around the 3 year mark. Which made sense as our washer was 3 years old.They came in and I found a video to help me install them. Easy install all in itself...just mildly difficult to get access to the shocks itself. Got the install done in about 30 minutes and on the very first load of laundry we did, guess what happened? Yup, the exact same thing as before.I called a service repair technician to come and check out what else might be going on. It took them all of about 10 seconds to tell me that my issue is the shocks. He pushed down on the drum and it looked like a bouncey spring rider from the playground. He said it's way too loose and that the shocks are out. I told him I just replaced them from parts I got from Amazon. He said they have been having a lot of repairs with shocks with the same issue. The OEM shocks are made better. 9/10 I would scuff and say "sure, whatever". But I can honestly say he's right this time. That should of fixed my problem. But it is no different with these brand new shocks than what it was with the OEM shocks with 3 years of use.The unfortunate part is it's going to run you about $55/shock online and you need 4. But the good thing is, you can save yourself money by doing the install yourself. It's easy but tedious. The quote I got for parts and labor for the repair was $791.56. That again is unfortunate because the washer is $648 brand new.Again, DO NOT BUY THESE SHOCKS. You'll be very disappointed if you do. Take it from me...someone who bought these shocks. And you guessed it...very disappointed.
Y**Z
.
The product solved the problem. No more shaking when is going into the spin cycle. And really easy to install.
A**R
Updated review to - Not a viable replacement
Rods noticeably thinner gauge than OEM. The springs were about the same tension as the worn out ones. Not sure if I received a reconditioned/ used/ faulty set? I was unable to complete a single load of laundry after installing due to unbalance error. Played with load sizes and ultimately gave up on these when a load of 4 t-shirts and 2 pairs of jeans couldn't cross the finish line on the lowest spin setting (yes -these were spread evenly around the basket). I put the old suspension rods back in and was able to limp through a load. Would not reccomend. Samsung WA50R5200AW.**Update**Seller reached out and sent a replacement set right away. Springs on new set were notably sturdier than before. Installed and they are working much better. I will say that despite the difficulties with the quality of the first set the seller came through and stood by their reputation. I feel confident that they operate with integrity and would 100% buy from them in the future.
D**F
So far so good.
Working so far 30 days out, so complaints.
C**A
Easy install
Exactly what we needed to fix our off balance washer. With the right tools, this is super easy to install while following instructions from a YouTube video I found by googling. You need 2 people to do it but my washer is running perfectly now.
L**G
Helps balance spinning drum in Samsung washing machine.
So far three loads washed without drum balance erroring out.Before old suspension rods had weakened and spinning drum would easily go out of balance.Only time will tell how long this brand will last.Upgraded DC97-16350S DC97-16350T DC97-16350U DC97-16350E Suspension Rod (4 Pcs)Fit for Samsung Washer WA50R5200AW, WA50r5400AW, WA45t3200AW, WA45n3050aw, WA45T3400AV,etc.(26.4 inch)10 Year Warranty.Upgraded DC97-16350S DC97-16350T DC97-16350U DC97-16350E Suspension Rod (4 Pcs)Fit for Samsung Washer WA50R5200AW, WA50r5400AW, WA45t3200AW, WA45n3050aw, WA45T3400AV,etc.(26.4 inch)10 Year Warranty.Sold by: US Nexjy PartReturn or replace items: Eligible through March 2, 2025$39.99
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