Brita Hub Instant Powerful Countertop Water Filter System, Reduces 70+ Contaminants, 12 Cup Water Reservoir, Includes 6 Month Carbon Block Filter, White, 87340

The media could not be loaded. Brita Hub is exactly what its name says “Powerful countertop filtration” and not to forget Instant. We have been using other Brita filters with Brita pitchers and water dispensers for last several years but Brita Hub is a game changer. It looks amazing and takes very little space and works right at the touch of your finger! Water tastes good and easy to pour and easy to refill. We love it, our kids love it and our guests always keeps asking about it and how cool it looks. Perfect fit for our kitchen countertop! Easy to clean water reservoir and seems low maintenance so far.It does make little noise when filtering water but not a big deal especially given that it filters water instantly without any wait.The buttons are extremely easy to use and makes it much easier to fill cups and bottles instantly. Great purchase!

The media could not be loaded. First day with the Britta hub countertop water dispenser and I'm impressed - the water tastes amazing! Setup was mostly straightforward, though there was one hiccup worth mentioning for other buyers.When I first plugged it in, the pump made an unusual mild grinding noise. I later realized this was normal - it was just the pump trying to prime its lines and draw water through the new filter. During my first attempt, the unit stopped and displayed an "Add Water" light, despite the tank being full and properly inserted with the filter correctly installed.After reseating both the tank and filter, I tried again. This time, I let it run for about 15 seconds through the grinding sound. The noise then shifted to a rising whistle, and within moments, water began flowing - slowly at first, then quickly reaching a normal flow rate. After purging the tank twice, everything has worked perfectly.One suggestion for Britta: It would be helpful to include information about the initial priming process in the setup instructions. New users should know that some unusual sounds are normal at first, and that they may need to be patient during this initial setup phase. Even if they get an "Add Water" warning, simply reseating the components and trying again should resolve the issue - no pun intended!

The media could not be loaded. Our product is stuck with a red light because its water reservoir doesn’t connect appropriately. Have spent an hour trying different ways to get it to work and it’s the same problem. Water only dispenses if I’m holding the filter by hand, which means the reservoir is detached and there’s little water.Britta as a brand doesn’t have customer support. They are now owned by Hamilton Pools which has a non-existent phone support line and hasn’t responded to my inquiries on the website (their only path to let them know of a problem / try to rectify). I highly doubt I’m even viewable as a customer on their end given how antiquated their systems seem to be and because I purchased through Amazon.Amazon has a different and much less appealing returns policy with this product, offering a partial refund 30 days after the product is returnedThe product doesn’t work…. And we are frustrated we bought it because now we’re basically stuck with this broken equipment with the supplier being MIA for help and Amazon disincentivizing a return. Please save yourself the hassle and do not buy this product from Amazon.

I’ve had it for about a couple months now. I must say it’s pretty reliable. Produces good tasting water that doesn’t filter too much. Some of the stuff in water I think are essential to have. If you’re using it for severely contaminated water, I’m not too sure I can vow for that. If you live in an area with decent water supply this is probably good enough. We also have a pitcher that helps to alkalize the water we get from this machine. So far, I don’t have any complaints. In the future, though, I hope they would upgrade the filter to get rid of more ‘forever chemicals’. That would of course increase the price point but I’d rather pay more in that case.-December 12th, 2023 update-Still working great for us. I went a bought a new filter just in case but the filter light has never been anything but green ever since I got the machine. Water still tastes great. Our tap water reeks of chlorine but after going into the filter and then into our cup, no such scent or taste is detected. So is the filter lasting unexpectedly long? Or is the filter light tripping hahaAnyway, I treat this machine like a prized possession whenever we move to a new place (moved twice this year). It feels somewhere in between delicate and sturdy. Of course it also takes love and care for anything to last long and continue to function well. The machine is wrapped up and cushioned nicely in its own dedicated cardboard box. And I carry it myself in the car in my lap all the way through lol The end line is, this has been the best $180 I’ve spent in my entire young adult life thus far.I want to note that I never detach the reservoir from the machine to refill water. I refill it using a 32 oz water pitcher by pouring directly into the reservoir. It takes 2-3 short trips from the kitchen sink to the counter space where I have this machine situated. I think it helps in the longevity of the system by minimizing leakage and such. Also hauling the whole reservoir filled with water gets to be too much for tiny ol me haha