Dell Inspiron Laptop - Platinum Silver, Retail Standard Service - 15 Months Collect & Return, 10 days||

the touch screen feature is definitely a delight. easiest navigation..

I recently purchased this laptop which cost me over 1000 pounds and I am extremely disappointed with its quality. Within less than four weeks of using it, the touchpad stopped working completely.I called Amazon for assistance and they offered to repair it, but for a device that cost me so much money, I expected better quality and durability. I am extremely disappointed with the product and the fact that I have to deal with repairs within such a short time frame.To make matters worse, the fact that Amazon is not offering a replacement for the faulty laptop only adds to my frustration. I now have to go without a laptop for an undetermined amount of time, which is extremely inconvenient for both personal and professional use.I find it unacceptable that a product that costs over 1000 pounds would have such poor quality and lack of customer support. I regret making this purchase and I will definitely be more cautious in the future when considering products from this brand or from amazon.Overall, I would not recommend this laptop to anyone as the quality and durability is very poor. It's a shame that I have wasted so much money on a product that is not worth its cost.

An awesome 2 in 1 experience.

I've encountered persistent issues with this faulty product and have been unsuccessful in getting Amazon to address the problem. I purchased the item on March 10th, 2023, and returned it on February 19th, 2024, due to multiple screen issues. Despite repeated attempts to resolve the issue by sending it back and forth to Amazon, there has been no positive response or replacement provided up to this date. I am disappointed with the lack of assistance from Amazon sales representatives.