HEATGENE Towel Warmer Venetian Bronze, Electric Hot Towel Rails, Wall-Mounted Large 12 Bars Warming Towel Racks, Plug-in/Hardwired Heated Towel Rails

The ultimate luxury for after a shower a warm towel

We opted for this model without a timer on the hopes that a simpler product will last longer. Time will tell. Planning to buy a separate timer to plug this into. Meanwhile: - Loving the brushed nickel finish. Looks good, and feels good to touch - Easy installation for a beginner/intermediate, with a few caveats (below) - Help towels get dry quickly, and only as a side effect we have warm(ish) towels. If you’re looking for piping hot towels buy some other type of product. (though this unit’s bars get hot while not quite burning to touch) Installation: - I used it for a few hours before install just to make sure it works - Unit is well, but not perfectly machined. I noted that the top legs are just a tad closer to each other than the bottom legs. That’s why a printed installation template would not really work - Noted the suggestion of cutting the box and using it to draw a template, but it has the disadvantage that you can’t ever return the box if things go south. I opted for installing the top 2 legs at level, temporarily fitting the unit on the wall, and then marking the locations of the bottom legs using painter’s tape - Instructions are meh - I wish legs were spaced at standard 2x4 distancing. Since they are not, I did what others mentioned which is to have one side of the thing aligned with a 2x4 and the other side straight into drywall - The allen wrench supplied is kind of cumbersome to use because the screw it’s supposed to turn is much closer to the wall than both sides of the L

We enjoy this heated towel rail both because its pleasant to wrap a warm towel around yourself immediately after a shower and because it ensures that towels dry completely between uses. However, immediately after removing a towel from it, you have to be careful not to touch it because the surface gets too hot. It's too hot to grab with the hand for more than a second and accidently touching with a more sensitive area, like the inside of the arm is very painful. The Amazon description says, "... it can be heated to 110 °F, 30 minutes to reach the optimal working temperature 130 °F (based on room temperature 68 °F)". I measured the temperature to be152ºF after a shorter time under a towel at around the same ambient temperature. Also, using a KILL-A-WATT measuring device the wattage exceeded the manufacturer's specification of 140W, 2A @ 120V actually measuring 170W and only 1.4A. The U.S. Occupational Safety and Health Administration (OSHA) sets a limit of a maximum skin temperature of 140°F (60°C) after five seconds of exposure. I like the heater and wanted to program it anyway to come on at a certain time in the morning some 30 minutes before we usually shower and to go off about 30 minutes after we usually finish, so as to dry the towels completely. I'm using using a Tapo 505D to switch it on and off. We have a different schedule at weekends so it's great that this switch allows different program times on different days of the week. The best thing, however, is that after experimenting, I've found that setting the switch to 85% duty cycle lowers the towel bar power to 120W and the maximum temperature to 138ºF, just below the OSHA specified maximum and at a temperature that doesn't burn yet which still heats the towels to a comfortable level and that wholly dries them. Note that this switch is really a light dimming switch and only recommended for that purpose because the manufacturer has to make sure it's not used with inductive loads like motors. The towel rail is totally resistive as demonstrated by the KILL-A-WATT device that shows its Watts and VA measurement to be identical and its power factor to be 1.0, making it safe to be used on the Tapo switch. Also the Tapo maximum current rating is 2.5A, well above my measured 1.4A and the towel bar maker's 2A rating.

This is the second one we’ve bought because we love it so much! So great and well worth the price! Towels dry quickly and keep your towels warm!

This was a repeat purchase of a towel warmer that dries wet towels and delivers a fresh, warm towel every day. When the second warmer was delivered, it was packed in its factory box with four styrofoam corners but nothing on the power cord connection. The plastic bushing for the cord was shattered when the cardboard box received a shipping impact. An email contact to Heathene went unanswered for two days. A phone call connected to what sounded like an international location where a woman with a heavy accent simply answered "Hello?". After attempting to explain that I needed the 50¢ part replaced, she said the part is out of stock and would be a week or so to order. Heatgene has a YouTube video for how to replace the broken plastic bushing but it is obviously a well known problem. Two weeks after the phone call, the 50¢ part was received and I made the repair. Why not simply add a 5th styrofoam corner to the power cord?? For a $300 towel bar, I expected superior quality and much better customer support.

Easier to install than other ones I have done in the past. I hardwired mine in and added a wi-fi switch in the wall so that I can put it on a timer and control with Alexa. If you are hardwiring it helps so have a small right angle screwdriver as the screws in the cover plate are blocked by the side-rail. Unit heats quickly and gets quite hot, warming and drying towels.

We love this. It fits two large towels unfolded with hardly any scrunch and only an inch or two of overlap - something none of the other racks we studied could do.

To start off with the design is flawed. To be absolutely fair, I ordered another product from another manufacturer but Amazon kept resetting the delivery, multiple times!!!! As this was to be a surprised for my wife for Christmas, I had to cancel my first choice and went with this even if it was 2x the cost to meet a deadline. In my haste, before ordering, I did not think about it, but the curved design looks cool without any towels in it.....BUT what that curve does is keep the towel away from the rungs in the rack, except at the center and therefore NO warm towel. Even when looping 1 towel around the rungs and leaving it on for over an hour, the towel is barely warm. The rack is warm, but within 7 seconds off the rack, the warmth on the towel is gone. As we say here in the south, one is whistling Dixie if one thinks this does wonders for 2 towels! Common sense will tell you a folded towel will not thoroughly get warm or dry once wet by having it folded.....All being said, this product is WAY overpriced for what it does. For me its gets a floor towel rack off the floor.. There are some other products on Amazon that the hardwired process is much easier than on this product. There were NO instructions on how to do that with this product. I do a lot of home remodeling, so I knew what do, but many others would be lost. Overall, unless the maker insists my product is defective, in my opinion this product does NOT make towels hot or warm!!!! Look elsewhere.