Level Lock Smart Lock - Polished Brass + Level Keypad

I was a little bit apprehensive about buying this lock because of the reviews. At this time it has a 3.7 which I think after purchasing the product is undeserved. I am an apple HomeKit user so if it does have problems with Alexa, it is a relevant to me. However, one review stated that the black wasn't "black" but brownish and a little bit glossy - Not totally satin... in my case, mine came perfectly painted, and it appears to be a very good finish. No complaints on quality there. Another review stated that it was slow to lock or unlock. For a moment I had the same problem, but I realized it was because I skipped trying to download the Level home app. Even though you can straight up, scan the code to make it work with HomeKit you need to download the Level home app and make sure it has the latest firmware installed and is properly calibrated. I too want to skip the extra software and I really like when I don't have to get my info to yet another company. But you need the app so that way it is always running the latest software to officially work with newer versions of HomeKit, etc. once I did that the lock responded as quickly as my other Yale smart lock I have on my front door with keypad. All my other exterior doors have this lock installed and I love it. One observation is that my plate on the doorwaylwas smaller than what came with the level lock so I had to chisel out a larger indention to have that plate be flush with the door sill like the original was from before.

This is a terrible lock. First of all the package they sent was missing installation hardware that I had to improvise on, no big deal and I could have lived with that. The motor is so under powered that it could barely slide the bolt even after putting a new battery in it still was weak. The app worked the lock but said mechanical problem each time. The actual bolt is hollow and made of weak metal that I feel like I could bend in my hand. So for something that is supposed to provide protection from intruders and protect your family it is horrible. The knob on the inside of the door detaches and wobbles and feels like it would spin completely if it were used for an extended period of time.This is an honest review of a terrible product I truly hope that anyone looking for this type of lock reads this and shops elsewhere as this is purely an inferior product in every way.

I was in 2 minds when i ordered the product. But when i received and opened the box, i was really taken aback with the quality of the product. Looks like some really good quality materials has been used to create this masterpiece. Best part is the simplicity of the design. Literally anyone who knows how to use a screwdriver, can install this product. I uninstalled the older manual Schlage lock and my wife was able to install this lock within a few minutes. Instructions were straight forward and easy to understand. Only feedback is the instruction for installing the battery needs to be a little more prominent. My wife had to glance a couple times to find the fine print.it has been a couple weeks since we installed the lock and when my daughter comes back from school, she can open it very conveniently from her phone by the click of a button! Just amazing!One improvement that will be super helpful for homes with glass storm doors + Main door. If level lock can build a secondary lock that syncs with the main door, that will be very useful product for many. I use a manual lock for storm door when needed and a new product to help this scenario would be amazing.

I've been using the Level Lock Smart Lock for keyless entry, and it's certainly a promising addition to my smart home setup. While it offers some fantastic features, there are a few areas where it could use some improvements.One of the standout features of this smart lock is its automatic locking function. However, I've encountered a minor inconvenience with it. I've set the lock to automatically engage after 1 minute of inactivity, which is great for security. However, it becomes a hassle when I step outside briefly to pick up the mail and return to find the door locked, with my phone inside the house. This forces me to leave the door open until I can retrieve my phone to unlock it manually. It would be incredibly helpful if Level Lock could incorporate a sensor to detect if the door is still ajar before locking automatically.Another area of improvement lies in the unlocking process using the mobile app. Currently, you need to keep the "unlock door" button pressed for a period of time before it unlocks the door. It would be much more user-friendly and efficient if a single press of the button could initiate the unlocking process, eliminating the need to keep the button held down.Despite these minor inconveniences, the Level Lock Smart Lock has proven to be a reliable and secure addition to my home. It's sleek, unobtrusive, and blends seamlessly with my existing door hardware. The app interface is intuitive and user-friendly, allowing for easy management of access codes and monitoring of the lock's status.In conclusion, the Level Lock Smart Lock shows great promise and has the potential to become an even more outstanding smart home device with a few enhancements. If Level Lock can address these issues in future updates, it would undoubtedly make for an even more convenient and user-friendly smart lock solution.

Used it to replace a door lock in our garage that was always a hassle to find keys for when we parked the car. It’s perfect. Now we get home & automation unlocks it as we trigger the garage. Easy to install. Just pay attention to the directions. That “did I lock the garage” feeling melts away. Lock feels great when using a key. It’s not loud when using the motor. Great build overall.

The media could not be loaded.  El dispositivo funciona a veces y otras no desgraciadamente la mayor parte de las veces no funciona o se tiene que quitar y poner la pila para que funcione nuevamente pero si te quedas afuera de tu casa y falla ve preparando una escalera y entrar por la ventana, no existe garantía no hay teléfono de soporte no hay documento para devolución y Amazon no se hace responsable

I bought this lock because it is sold on the Canadian amazon site. Unfortunately, Level Home does not provide a warranty for customers in Canada. Yikes.

The media could not be loaded.  I taught myself to pick simple locks in college. I hadn’t tried picking a lock in many years. I picked this lock in 10-15 seconds on my first attempt. Wow. I tried picking my old Weiser smart key deadbolt that I replaced and it was difficult and after 20 minutes I gave up. This lock is meant to let people in, not lock them out… I would not recommend this for your house. Maybe a shed.

A real shame it’s otherwise a brilliant product well thought out seamless homekit integration and a nice app. Unfortunately the lock is extremely fragile and often breaks during installation, of course Amazon don’t care so you’ll just end up with a 500$ paper weight. Just stick to a regular lock.