Remind: - Make sure your child is wearing a full range of protective gear, including a wristband, knee cap, elbow, helmet, and a reflective device. - Please confirm your size before ordering - In order to ensure smooth operation, one month lubrication bearings. Returns & Warranty: 1.If the item can't work fine, please check twice to confirm that the item is defective and contact our customer service representative asap, let us know the Detailed Problem , we will do our best to serve you. 2. We offer our customers a 60-day-return for replacement policy if item is defective other then that all sales are final. An RMA number is needed, or we won't solve the issue and buyer should take responsibility for the consequences. 3. Please contact us within 7 days if you want to return your item because of changing mind. Buyer pays the return postage. 15% of total amount will be deducted when refund which is for packing and shipping fee. Feedback & Review: 1.We will leave positive feedback once receiving your payment , if you are satisfied with the product you received, please leave us a positive feedback and 5 scores of DSR. 2.If you are dissatisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction. Contact us: 1.Work Time: Monday thru Saturday (Beijing Time) 2.every message will be replied within 24 hours (Sun. excluded)
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