KRUPS Automatic Coffee Machine 1.8 L 15 bar, Cappuccino Plus Nozzle, Black

I ordered this coffee machine as a brand-new product, but it arrived with scratches and even small coffee beans inside, which clearly indicates it was used before.I had waited more than a week for this machine, intending to give it as a gift, but in this condition, it completely ruined the surprise.Now, I’m concerned that if I reorder, I might receive the same item or another defective one.Very disappointed with this experience.

Followed all the set up instructions to the letter (having been caught out before) but it didn't work. V disappointed as have had Krups before and was very good. Not going to risk it again though!

There was no brewing from the machine