Soundcore by Anker, Soundcore Sport X10 True Wireless Bluetooth 5.2 Workout Headphones

After lots of research, I became a Soundcore fan with my Q45 headphones (comfy & great sound). I followed that up with the P3 earbuds (that won't stay in my ears). Lastly, the sport X10 over-the -ear.Sport X10 review (and it's not just for sporting enthusiasts)I read the reviews on the X10 and here are my thoughts.1. The fit is great. Complaints about how short the flexi-arm noodles are, that wrap around the ear, is silly. The shortness adds to the ease of hooking the ear. They work great and hold firm with comfort.2. Sound quality is excellent for me, an audiobook user. I can't imagine needing anything better. The little music I do listen to, the bass is strong, mids are clear and treble is mixed well.3. The ANC is OK. If anyone is writing that they struggle to hear while trying to mow the lawn, they are our future tinnitus research subjects. For God’s sake, go buy 3M Worktunes ear protection. ANC is not supposed to block out a lawnmower.The real test for ANC is on an airplane, and no earbuds will block out all the noise on a plane. Here, get a cheap plug-in Bose headset with ANC for travel (nothing better for the cost).But these do a moderately good job at cancelling basic background noise.4. Volume is OK. I listen at around 80% most the time. If you're looking for head banging sound, I'd look for something different. The volume is quite good, but not great.Note, your future ears will thank you for controlled listening while you're young.5. Does it actually stay in your ear? Well, I am not a mutant with odd shaped ears, but I've tried every rubber size nib for my other ear buds, and I can't find any to stay in my ears. I'm constantly either pushing them back in or catching them before they hit the ground. But the X10, with the wrap around noodle, is just the touch I needed. I rarely even have to reseat the bud into the ear. They just stay in place. Amazing for sure...6. Controls... I like the buttons on the top of the buds. I don't like the touch sensitive side controls on other buds. So frustrating to touching the buds to reset them in your ear, only to have it skip a chapter.The buttons are placed in a perfect location as to not have accidental push, while still easily found.7. The APP is a game changer for Anker. I love the app control on all of my devices (same APP for all my devices, just pick a device and control it). It's simple to use and not cluttered with nonsense. Configure what you want each of the buds buttons to do, i.e. volume, ANC, play/pause, etc. This is a stand-out feature of these buds.8. The case is kinda cool too. I like the front button that opens the case. No 2 handed finger nail grab trying to pry open a case. It's a 1 handed operation. However, I can't yet place the buds in my ears with 1 hand, but practice should get me there.I like the 3 LED battery status lights on the front of the case. I don't need a graph or digital % remaining battery indicator to tell me that it's been a week or more since I last charged my case and should probably think about doing it soon.9. Batteries... I've listened to 20 hours+ of "my stories" in the 10 days I've had the X10s. I don't know how long they last since the buds recharge every time I put them in the case, so I have never run out of battery in the buds. The battery in the case seems to last forever, too. I've not charged the case yet, and still 2 lights.10. Would I recommend these? Answer is most certainly. I love the fit, sound, controls, APP, quality and COST. Can I find any single feature that is better in another set of buds, probably,,, but can I find all features better in other buds,,, doubt it,, short of spending a bloody fortune? These are the features most important to me, and probably most others. So, I got my cake & can eat it too.Summary, reading other reviews, I can only think that complainers complain. These are stellar buds and Anker should hire me to promote their products. Big fan... so far...

Product arrived partially DOA; review updated after issue was resolved.The app is fine, sound is decent for the price. I unboxed the product and updated the firmware upon setup as prompted.The fit on the earbuds is interesting, I couldn't get a strong isolating seal with any of the included tips and I think it's because the body of the earbuds themselves won't let me get the tips further into my canals. This is actually fine for me because my ears get irritated easily, so they're more comfortable. The hooks don't anchor firmly over my ears and the earbuds do jostle a tiny bit as I move, but they never actually get loose and tend to actually settle back to the right positions so I don't have to adjust them at all.The controls are buttons, which I like, because they're harder to accidentally trigger.The sound quality is pretty typical for this price range, nothing stellar, but definitely not terrible. I'm using them with AAC on a new Samsung phone. The bluetooth latency is very minimal. The EQ in the app is pretty good but the buds themselves trim a bit off the higher end which is expected.The lack of isolation does mean the ANC isn't working very well for me. It also introduces a bit more hiss than I expected and compresses the signal quite a bit, more so than on my headphones from the same brand.I didn't get an opportunity to use them on a phone call. The "wind noise reduction" feature is a manually toggled setting in the app.However, when I put the earbuds back into the charging case, the left one didn't seem to connect; the case lights tell you if each bud is connected. Upon fiddling with it I got it to at least light up by closing the case with both buds inside, opening it (which turns on the earbuds), taking the broken one out, and putting it back in. But that didn't solve the issue, it's not actually charging. The left bud now turns off immediately after turning it on (via opening the case or holding the button).I've started a support process with the manufacturer through their US website and I expect this issue to be resolved, but I decided it was important to leave my review in case anyone else has the same problems, since it's hard to predict if you'll receive a product with a defect. I'll update my review after resolution.Update: Support was very prompt, they asked for a photo/video of the charging connections on the buds, sent me a packing label for a return, and overnight shipped me a (working) new replacement pair. They also said if I had trouble returning the old pair to have them recycled. 4 for buds, +1 for support.