Cats Rule Charlie's Box - Cat Face Closed Box Blue Ice

I thought this litter box would be great because it has a high back and I have a high peeing/spraying cat. Big mistake, in the center of the high back is the scoop holder and the only thing between the cat pee and the scoop is a grate, no pad sent which wouldn't matter anyway because a spraying, high peeing cat just gets it all covered with their pee. Smelly, gross and difficult to clean. They should have left the high back high and the scoop holder should be on the outside of the side not in the center of the back with pee getting on it. Probably ok for a female, maybe. They should show you a picture of the back, the one shown gives no indication that this is the way it is in back. I am sending back!

I LOVE this litterbox; it's attractive, well-designed and larger than most. It comes with a long-lasting deodorant pad which has a pleasing fragrance. My only problems are: 1) although there is a built-in litter scoop holder, it didn't come with the matching scoop, and gave no instructions on how to order one, and 2) I love the deodorant pads but it also has no instructions for re-ordering, and I have no idea how to obtain these two items.