HP 14 Laptop, Intel Celeron N4020, 4 GB RAM, 64 GB Storage, 14-inch Micro-Edge HD Display, Windows 11 Home, Thin & Portable, 4K Graphics, One Year of Microsoft 365 (14-dq0020nr, Jet Black)

Very good product love it plus it works great 👍 👌 😀

Thank you, Amazon.Have a nice day. I received HP well. You have finished installing your PC.MS is the best. It's really good.

I bought this computer to replace one I bought last year from Amazon, an EcoHero. That is a Chinese brand and in the same price range as this HP. However, that other one, although it was operational was never able to get it to do anything. This HP however, costing about the same, and although made in China, is 3 times good as the other one. In one day I had it set up and fully operational, and I am a tech dummy when it comes to computers. I am learning to do things on this HP I was never able to do before, like create files, transfer them, download apps and utilities, and such. So finally, I can say I love this laptop. It's just a cheap computer, all I can afford really. But one I can use.

Love my computer

I was so excited about purchasing this small capacity laptop for just my writing. As simply as that. Nothing more. Well... it couldn't even handle that. I started it up and it took 10 tries for it to be able to connect to my WiFi. After it finally did, it experienced such slow hangups uploading software and loading internet pages that I was not even able to install chrome. I would type something in the browser window and the text wouldn't start showing up until 5-6 seconds later. It would blank/freeze screen while trying to load Edge. It wouldn't even load up the installed Word application. I tried over several hours to get this thing to just let me pull up my Drive page so I could see how it does with my typing and it was so slow that I just gave up. No computer should be this slow or be this difficult to update. It's very cute and if it weren't such a bad performer, I'd actually ignore that it's made of very cheap plastic and I really had to lay on the touchpad to get it to click in a very specific spot. I'd have been okay with that since typing doesn't really take much touchpad use unless editing and I would have been okay with it. But.. because I couldn't even get past trying to load up a page, I was done. Not worth the hassle. Returned it next day. Please don't bother buying this - you're taking the risk of having to fuss around with it for hours to no avail. Someone reviewed that this was good for older folks - I don't think it is. It's not good for anyone. Just a horrible, outdated, lagging, cheaply made useless device. On to my search for a different laptop.

I had to get a friend to remove a bunch of bloatware and tweak it to my standards but it’s a great laptop. Runs fast, sound quality is great, battery is long lasting and am playing a lot of games with no issues. Performs well. Normal appearance. Set up was easy. I’ve used hp for years and it’s still a great company to get laptops from. Will buy again if needed.

It’s not what I wanted but it does the job

What i like about this laptop it sleek looking.On the other hand the laptop is extremely slow it lags alot even to restart it it take forever. It had decent reviews .I do not recommend this laptop