FAQQ1: LED lights are't lit after pressing or holding the charge button.A: The battery case may be out of battery, you should charge the battery case with a data cable, then the LED lights would be lit.Q2: Can't charge iPHONE.A: Please check whether the LED lights could be lit after pressing or holding the charge button.If the LED lights are't lit, please jump to question 1.if the LED lights lit but iPHONE has no sign of being charged, please reintall the battery case according to steps in the manual and make sure it is installed right.Q3: There has no sign of being charged(the LED lights are't lit)when the battery case is charged solely.A: It's suggested to use a data cable that meets the Apple criterion. It's suggseted to use a power adapter or USB connect that meets the Apple criterion.Q4: Either the TSF battery case or iPHONE has no sign of being charged when charged together.A: It's suggested to use a data cable that meets the Apple criterion. It's suggseted to use a power adapter or USB connect that meets the Apple criterion.Please reintall the battery case according to the disassemble steps and make sure it is installed properly.
Trustpilot
1 month ago
1 month ago
