Resideo RCHW3610WF1001/N Wi-Fi Water Leak Detector, 1.2, White

I researched and compared over a dozen of these small battery-operated water-leak detectors. I found the Resideo (CHW3610W1001) was the best of the bunch, and certainly for my needs. I was looking to purchase a water-leak detector to set in my upstairs HVAC’s emergency drain pain, to alert me when excess condensation drips into the pan, which means the condensation line is clogged. I already have several water-leak detectors and an automatic shutoff valve on my water line; but, I needed a separate device on a different system for my HVAC because I would not want my HVAC water-leak device to shut off my plumbing if it sensed moisture. I just wanted to be notified for this—a notification sound locally and a notification sent to my iPhone. All of these types of water-leak devices run on batteries and provide notifications when water is sensed (by e-mail, text, and/or push notifications). My priorities in finding the right device for me were: a solid piece of equipment, that is easy to set up, that will attach to my home wifi network without a hub and remain connected, that is easy to reset and change out batteries (without a screwdriver), and that would provide a notification when the batteries need changing. Temperature and humidity readings, an attached water-sensing cable, and an LED light were all bonus features to me. The resideo satisfied all of my criteria, more so than any other, and it has all of those bonus features too. In my research, I found a couple of other devices that I had read great things about, difficult to attach to my home wifi network (maybe it had something to do with our mesh network system). I was not too patient with this; if I could not get a device to attach to my strong wifi network within 10 minutes, then I would start packing it back up for the return. And any device that required you to tinker with your mesh network wifi settings was not anything I was interested in. Some other devices lack user-friendliness in the setup, which quickly turned me off (e.g., having to unscrew the back of a device to put it in paring mode and/or to change out the batteries; having to remove the batteries to put in pairing mode; lacking a button to put in pairing mode). An LED light is helpful when setting up these devices, and it makes you feel that it is a nicer product for the money. I did call resideo’s customer service once to confirm information. I was not impressed. Fortunately, you probably won’t have to connect with customer service on an easy device like this one. It’s important to note that these battery-operated water-leak devices that attach directly to your wifi network do not stay connected to the wifi network all day. Each of them merely "checks in" one to three times each day to get temperature, humidity and battery readings (the higher end devices like the resideo can be programmed to check in up to three times each day). So, for any device that provides temperature, humidity and/or battery information, the information is not in real time. The readings are taken and recorded at one to three (depending on the device) check-in times throughout the day. Don’t worry—this check-in system for temperature, humidity and/or battery does not affect the device’s ability to alert you when it senses water. I read in one or two reviews that the resideo was seconds slower than other devices to provide water-leak alerts. I never ran any such tests myself, because I examined one device at a time. Having said that, the resideo's water-leak alert worked quickly for me when I tested it. Also, the resideo does not provide text alerts; it just provides e-mail and push notifications. I would rather have all three, and many devices do have all three. But, this was not a deal-breaker for me. Resideo spun off from Honeywell. Resideo no longer makes the CHW3610W, although you can still find them online for a hefty price of around $100 (which I still find worth it compared to the other devices in this space). Even though this product is no longer manufactured, it is still supported on the easy-to-use Resideo app. Resideo's replacement product--L1 Wifi Water Leak Detector (CHW3610W8001/U)--does not have all of the qualities that I liked about the CHW3610W.

I purchased this leak water detector for my parents. They have a basement that floods constantly. For the first 10 years of my life I didn't even know that the basement had a floor. At some point they called in one of those places that assesses the situation and fixes it. They did, but they have a sump pump that has to run every half hour or so and a dehumidifier that empties into the pump due to the really high humidity down there. So if something goes wrong they are in trouble pretty quickly. They are old enough to retire and they travel a lot now. Last summer during a storm the sump pump quit while they were gone. By the time it stopped raining and my sister got over to check on the house water was already beginning to back up. That's why we decided to purchase this leak detector. The set up was really simple. The sensor runs on AA batteries which were already included. You attach the cable, download the app and follow the on screen instructions. Place the sensor where it is needed and forget about it. In the event there is a problem you will get an alert on your phone. It also allows you to alert others of your choosing by email. So in our case my parents get the alert and my brother, my sister and I get an email. That way in the event there is an issue and my parents aren't home to take care of it or if they happen to be in an area with no cell service, each of us will also be alerted to the problem so one of us can go take care of it. The sensor detects flood water, temperature and humidity level, all of which can be turned on or off through the app. In our case we know that there is a highly fluctuating level of humidity and temperature so we disabled humidity and temperature alerts. We have tested it and each of us only received the water alert as requested. The information is also available in the app should you want to check on anything you don't receive alerts for. So far we have had the device connected for a couple months and it seems to be working really well for us. We haven't had any problems with loss of signal or connectivity. We did lose the ability to connect to some other devices when we first set it up (my laptop and my sisters iPhone weren't able to connect to my parents wifi) but this is pretty typical of their router and it was resolved by a quick reboot of everything. I don't think the device itself played any part in it but I thought it may be worth mentioning in case someone else looking at this also has a temperamental router. I think this monitor is going to prove to be really helpful and I would certainly recommend it to anyone who has a situation requiring constant monitoring of humidity, temperature and/or possible flooding.

I made three separate purchases. The first was to test the sensor and explore the features on my own, because Resideo / Honeywell lacked complete description wherever I searched for it. Their customer support actually wasn't sure of the complete host of features. This first sensor was very difficult to connect, and required setting back to factory settings a few times, however once connected, I tested for several days and learned the features and so I ordered 4 more. Three out of 4 were simple to set up the 4th was temperamental and never did fully connect even after setting it back to factory settings. I needed five total, so I placed a third order. This last sensor set up quite easily and I have returned the tempermental sensor. The features as I have observed include constant monitoring for water, the ability to set high and low temperature settings. ( this was not adequately described, but I hoped it would be the case) Set points can be very important in catching a broken heating system well before the freezing point. I have my sensor in a cabin in the Northeast, so I have set my low point temp to 45 degrees. I have my sampling of temperature set to the maximum which is three times daily. This means if the boiler breaks, it could take up to 8 hours before my sensor catches it. My plumber felt that it would take about 8 hours for the temperature to drop and so when I receive a notification and call the plumber, he has adequate time to respond. One can also set humidity high and low points This has been really helpful in discovering a clothes dryer that wasn't venting adequately. Resideo emails tips periodically after the sensor is set up. This has been helpful. I do suggest purchasing and using the sensors, but purchase one or two more than you need so that you have enough to set up successfully.

We bought three of these for all three floors of our townhome. One for the basement/utility closet, kitchen/dishwasher, and a third for the top floor laundry area. These are cleverly designed units, each packed with humidity, temperature, and flood sensors. The coverage area for the flood sensor can be extended by a couple feet by connecting the included sensing cable. You can even add on to that cable to extend the coverage even more. Battery life seems good and you can configure the interval that the unit syncs with the Honeywell/Resideo cloud service. Each unit also has an onboard speaker that will sound if there is a problem condition detected. Pairing to the Honeywell Home app was very easy and straightforward but had to be repeated of course for each sensor. Inside the app, you see each sensor's data as a trend on a graph. You can also set alerts for the system to notify you of abnormal conditions such as unusual humidity or temperature levels. If you have any other Honeywell Home / Resideo products such as a Lyric Thermostat, it is very convenient because you have all these devices under one app.

I debated between this and d-link. I opted for this one because of the longer cable and option to extend the cable to monitor my basement utility and laundry room with one device. When I got it the box said Resideo not Honeywell. At first I thought I was sent the wrong product but it turns out it is part of Honeywell. It looks like some things have changed as it uses the Honeywell Home not Lyric app and it is compatible with Alexa and Google Assist. This differs from some reviews I read. To set it up, I first had to put in the batteries by removing the rubber backing. Easy enough, but putting it back on you have to be very careful as you need to drag along the edge for the back to snap back on. If you miss this there will be a gap and therefore any water would easily get inside. After that I downloaded the app. I guess it took too long so the device ended pairing mode. I had to remove the back cover again and hold the reset button. A bit annoying. The app set up was pretty straightforward after that. I did not like that I have to give location permission however. I understand if you have multiple devices at difference locations but for one house it does not make sense and it cannot be bypassed. The beeping from the device is quite loud during set up so I had to cover it to mute the sound. Within a minute of successful set up the alarm went off saying I had a water leak. There is no way to mute the alarm from the device. When i clicked the mute option on the app it took a full minute for the alarm to stop. The light was still flashing red. I found no option to clear the alarm in the app, manual nor company website. I tried unmuting which again took a full minute. I did another reset and had to go through the entire pairing and set up process again including wifi connection. Same thing happened. Defective item. Will return and get a d-link.

I now have four of these in various locations in the house and shop. They have paid for themselves on at least two occasions, once when a recent pex crimp began leaking and once when the water heater sprang a leak. If you're home, the device beeps loudly. If you're away alerts come via email. One of these failures occurred while we were away on a 5-week vacation. On a third occasion one of these units alerted me to a leak in a client's house that could have proved absolutely disastrous. They were gone on vacation and wouldn't have been home for another month at least. I had been shutting the water on and off while installing a vanity, and the on/off pressure caused an old kitchen shut-off to fail. Once you become slightly familiar with the setup, it only takes a couple minutes. 1. Download the app. 2. Pair the device with your phone via bluetooth, then with your phone 3. Give it a name and location 4. Provide it with your wireless AP and password. Bob's yer uncle. I do wish the batteries lasted a bit longer, and the units can, on occasion, deliver a false positive, particularly if they come into contact with any salt (as in the vicinity of a water softener), but I've never had one *not* trigger an alarm if there was a leak. I should note that these also trigger alarms for low and high temperature situations, which is why I put one in the shop. That way if I don't go out there for a few days, I'll know if the boiler has stopped working before all the pipes freeze. All in all, I'd recommend these. There are fewer bigger regrets than having to gut a basement after a flood. This I know (pre-purchase).

This is an excellent Honeywell product. I was a bit surprised that the app only monitors the temperature of my home on a periodic basis (for freeze protection in our Canadian climate), but I don't expect this to be a limitation since freezing in a home is over a long period of time and the app can provide the notification in time to take emergency actions to prevent water damage. This unit was recommended by the plumber who provided emergency support following the flooding of my basement. He would like to see them as standard in new home construction which tells you something about the quality of this product.

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