Meat Slicer, 200W Electric Food Slicer with 2 Removable 7.5" Stainless Steel Blades and Stainless Steel Tray, Child Lock Protection, Adjustable Thickness, Food Slicer Machine for Meat Cheese Bread

UPDATE: Wow, this must be the best customer service I've ever experienced! They read my review and were concerned about the blade coming off, as they said it should not come loose or come off by pressing on it with whatever I'm slicing, as I said in my original review. They asked if I was sure that I was rotating the button on the blade before locking it, and son of a gun, I (stupidly!) neglected to do that! So you put the blade on, turn the button in the middle (counterclockwise, I believe) until it clicks into place and THEN you lock it. They offered me a refund if I WAS doing that because it's dangerous, of course, for the blade to be coming off. After I locked the blade in place correctly, I sliced a roast beef and a turkey breast with no incidents. It was a breeze and I'm changing my stars to five because it worked wonderfully, I really love the convenience and ease of use, AND their customer service is superb!I used it for the first time today and a few things could be better, but one of the issues was my fault. I bought a roast beef (it's how I convinced my husband that the purchase was worth it--"it will pay for itself!") and when it came time to slice it, I cut the roast in half to work with an easier piece, which is a good thing to do. The blade came off three times while I was slicing! But . . . I realized it was because I was pressing on the roast to make sure the blade was getting a good chunk of it, but the pressing of the roast was actually my pressing on the blade itself, which isn't necessary, so it kept coming off. After I stopped applying the needless pressure, it didn't happen. That habit probably goes back to the manual one I had for years and I had to really press hard while turning the blade. As for clean-up, I noticed that in the reviews, many people were claiming that clean-up was a breeze, while others were calling it a nightmare, and I have a suspicion of why there are opposing opinions . . . it obviously depends on what you're slicing! There was a LOT of juice with the roast beef and it was pretty messy. I removed all the removable pieces and hand washed them in warm soapy water. I used a disposable disinfectant cloth to clean up on the machine what couldn't get wet, but because it was a roast with a lot of juice, there was a good portion of that juice still in an area I couldn't reach: the crevice where the blade apparatus meets the machine itself. After I cleaned it, a few minutes later I saw red juice dripping from that crevice so I kept cleaning and cleaning it because all I could imagine was putting the machine away and how beef drippings would smell in a day if I didn't get every drop! So THAT is the part that wasn't easy. I turned it upside down and still more drops of juice were coming out. I imagine, however, that slicing bread is a breeze! I'm looking forward to that! I suppose I could give it four stars because it does seem well made and has a very strong suction and the slicing was very quick. I wish that little crevice didn't hide so much fluid. The cord could afford to be a little longer and the motor is louder than my floor cleaning machine but it doesn't really bother me because you slice what you need to slice and it's done. It's not like it's running for all that long. All in all, I'm glad I purchased it but I'm hoping I got every last drop of the roast beef drippings before I put it away in my cabinet!

**UPDATED REVIEW & UPDATED RATING TO 5 STARS! **After writting my review and emailing the seller, I was contacted by email back by the seller, Borlebbi. First, they contacted me same day. I wasn't expecting to be contacted until the following Monday, since I sent an email on Friday. They were very prompt in all their responses back, along with being very professional, kind, caring and understanding. They were also very apologetic and took 100% responsibility and accountability for their products, even though I mentioned it could of also been user error. I was looking to see where I could purchase replacement parts. I was not looking or asking for a whole new product. They sent me a new slicer within a few days. The slicer did an amazing job before the gear part broke. I highly recommend this slicer since it does a great job. I 1000% recommend for their customer service. Amazing!! I would and will purchase from this company again and will recommend to all family and friends. By far the best customer service. You can tell they value their customers and stand by their products. Amazing! If i could give more stars, I would 100%!Thank you!I purchased this slicer on September 02, 2024. I have now used it 3 times since receiving. My 3rd time using it slicing cheese I was able to cut 2-3 slices then load noise. I looked to see what was going on. I noticed the the plastic gear had two broken teeth on it. I also nice a couple tiny black pieces. Found that the came off of blade gear shaft. I looked on Amazon for parts for gear but was unsuccessful to find gear part for slicer Model # SL-518M. I contacted Amazon, they were no help. They kept telling me it was past return date after me stating 3-4 times that I did not want to return slicer I was looking for parts to purchase. She then sent me a link to a different slicer. I did send an email to Borlebbi asking for assistance. Since it's Friday morning, I'm sure I won't hear back until Monday unless they work on the weekends. I will update if/when I hear back from them.Other than this, we have loved the slicer. Easy yo use and clean. It did it's job slicing block cheese and lunch meat. I would recommend this product.