B**J
Avoid this product!
My 4th time in Wuhan this year. Other SIM cards have worked for me. This one worked data upon landing in Wuhan, for a few hours into town, then would never work again. Even had printed the pdf manual, had it with me, and read it completely. Never tried voice as didn't need voice. Too late to file claim so lost my $40 and I'm not happy. Avoid this product!Updated 4 days later: I have gone into detail about what happened via email with Lvy customer service, who are prompt, courteous, and responsive. I was stunned when they said the reason my SIM showed "Suspended" and stopped working after less that 2 days, is because I had used up all my 2gig data. Something is very wrong here. I travel to China a lot and have never had less that .4gig remaining on a 2.0 gig SIM after 10 days of use. Yet they are claiming I used more that 1 gig per day. I no longer trust this company. They even claimed I have an overage charge and now owe them 27 yuan! No movies, no Youtube, no Google, just wechat, maps, and internet news, and taking photos is what I do with my cell. No calls. When theirs stopped working, I put in a backup SIM from Hong Kong airport, 2 gig, and .4 gig was left on it when I left China 8 days later.
1**O
Great solution for China travel
I was immediately impressed with the company even before I bought the card. I asked a question (from the US), and it was answered fully within hours. Ordered and received the card. Yes, you do have to register the card (no burner phones allowed in China), you just have to follow the instructions. The company now provides a web link for submitting the information with a jpg of your passport. The website allows you to verify if the registration is successful, plus you get an e-mail. Inserted into a Moto G5 Plus on my way to China, and followed their CLEAR instructions for setting up the card for data. On arrival in China, it activated automatically, and it's working perfectly. Have used it to call the US, so much better than trying to use Skype or Magicjack with their inherent delays due to a slow internet. Data is working perfectly; use it with a witopia VPN, allowing use of google, google maps, etc. Several local calls made.A PRC friend was a bit skeptical, and had offered to get me a China Unicom card in China, but this card is so much easier for the both of us. I had it on arrival, in case we didn't immediately meet up, and she does not have to cancel the card on my departure. It just works, with no hassles. The company follows up on your purchase, to make sure there are no problems, and responds quickly to any questions. Have bought this card 3 times now, and would DEFINITELY buy again from this company. This card is valid for 90 days, not the 15 or 30 days of other cards.It works in China. You can call Chinese phones, Chinese phones can call you using a Chinese phone number, not an international number. It calls the US and just saved me when I had to spend 45 minutes with my bank when despite my travel notice, they locked my card due to "suspicious" activity. When outside wi-fi coverage, the data capability allows you to use the internet, though I'd get a VPN so you are not locked behind the Great Firewall. Don't believe the negative reviews, I am currently in China using it, and can verify it works IF you follow the CLEAR instructions for registration and setup. If you can fill in a simple web form and upload a jpg, you can register. Setting it up for data is clearly explained.
R**.
Great product, works well. Fantastic service.
On a recent two week trip to the Shenzhen area this SIM card worked really well. I used it on a Verizon Droid Turbo 2. (I coupled this with ExpressVPN to keep everything Google working as well.) Registration was a breeze and the support is very fast and responsive. I would typically have a response back in only a few minutes, enough to where I could essentially chat with support when I had questions.When I first used it I did have one problem, partially a misunderstanding on my part, but you should be ready for it. The plan is correct that it has 100 minutes, 50 local, etc. How the calls work though is that you have a call pool based on a Yuen value. Each type of call domestic or international, deducts from this at a different rate. For me, the first time I tried placing a call, I received a message stating that I had less than 7 Yuen, and to please recharge before running out. This occurred every time I tried to place a call. I was frustrated at this and immediately started chat with email, the response was amazing. They helped me to understand that the call will actually place after this message.Over the course of my trip I used it this way since I mainly needed the data anyway. Late in my trip I did have a case where the call was disconnecting after the message that I had less than 5 Yuen left (~50 international min left). So I jumped on the website they refer you to, and added 50 Yuen ($8USD) to my account and everything was fine again and the messages went away as well. If you think you'll really placing many calls, I'd recommend adding some extra time in the first day or two as a preemptive measure. It's quick easy and cheap.Keep the card the SIM card comes on in your wallet as storage for your normal SIM card. It makes it easy to keep track of.
Trustpilot
4 days ago
1 week ago
