BUYING INSTRUCTIONS In order to provide you with an excellent service, please follow these instructions below when you purchase a collar: 1. Buy the listing. 2. To determine the proper size, measure the exact circumference of pet's SNUG neck (tight) and add 2" for proper fit and comfort. For small dogs add only 1.5" to SNUG neck measurement. For better reference, the exact dimensions are in the diagram above. 3. Copy and paste the following information in a message directly through Paypal or send us an message with the details for your collar: Pet's Name: i.e. BELLA, MOLLY, ROCKY... Free Charm: Heart, Bone, Crown, Paw,Star or Dog Free Charm Color: See colors from charm table above.(Please note that if you don't tell us which charm you want, we will choose one for you.) 4. Complete the payment via Paypal. 5. You will receive a shipping confirmation e-mail after your order ships. 6. Don't forget to leave us feedback!
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