Full description not available
A**.
Very comfortable and Just what I needed.
Very Comfortable for long gaming sessions. For the price of this chair I honestly wasn't expecting much but this chair surpassed my expectations in a big way. I know some reviews were talking about how bad it was and coming damaged. Myself I didn't experience any of that, it just arrived in great condition and the FedEX driver handled the package very well. I'm disabled and needed a good chair to sit in while I gamed that was comfortable and easy to move around and this chair has it all. The wheels roll easy, the seat reclines back to make it a little more comfortable. The lumbar and headrest pillow are awesome and feel very well made. The color matches my theme of my pc and right now I couldn't be happier with this purchase.GTracing Ergonomic Office Chair Racing Chair Backrest and Seat Height Adjustment Computer Chair With Pillows Recliner Swivel Rocker Tilt E-sports Chair (Black/Blue)
J**R
A bad situation turned good again
The chair's base legs broken almost instantly. They snapped straight in half. It seemed like maybe they had been in extreme heat storage conditions. But non the less, I emailed customer service from the contact page on their website. They got back with me the next day and we started a process of getting me new base legs. They arrived very quickly and have been holding up great. Just make sure you still under factory warranty and they will take care of you, no problem.
A**G
Awesome & Affordable with THE BEST customer service!
I ordered this chair over the summer and there was a minor manufacturer issue (one of the arms was loose). I contacted the company and they were ready to send a replacement... I decided to try tightening the arm a bit more and it seemed to work for a little while and didn't get a replacement... The arm came loose again and I sent a video to GTRacing. They emailed me immediately and offered a replacement, even after the return date passed. They were extremely responsive and super helpful. The chair is amazing and it comes with some incredible customer support. I would highly recommend this company and this chair :) The replacement has no issues and I assume the initial issue was a rare flaw in the construction of the arm itself- something to look for but definitely not a deal breaker with the support GTRacing provides!
T**Y
Great chair
Got it yesterday and so far I love it. The kids especially love the racing part. Putting it together was easy, and I LOVE how they have the screws separated by the proper areas and it is nicely labeled. The lumbar support is a little big, but I'm thinking it will compress down in time. Moving the lumbar up and down is a little difficult as the strap is very tight when going behind the seat. I think in time that this too will get a little easier. The hand rests are a little loose on the turning right/left. I've tightened the screws, but I may look into that more to see if there is something I missed. It is very sturdy and the back does lay down to almost flat. The level for the back tilt reminds me a pull emergency brake. Overall I am very impressed.
A**R
Very Impressed
First off, I just want to say that this is a very good company. They have the best customer service that I have seen with any online company that I have ever dealt with. Other companies should take notes on how they should handle problems from this company. Now On to my review of this chair. I purchased the chair almost 5 months ago now and was pretty hyped about getting it. It is not very easy to find a chair for a larger person. I weigh 299 pounds and needed something that would support that. Some of the other office chairs I have had in the past said that they did support up to and over my weight and the gas cylinder would always give out. So far, I have not had any issues with it. Now I did have a few problems with the chair, and the company fixed the problem right away. The first was comfort. When I first got the chair, it was kind of stiff which is expected of a new chair. But the wings on the side of it would rub on my legs making it painful to sit in the chair for more than an hour. It seemed that the metal bars in it were too far pressed in. I contacted the company about it to see what they could do to fix the problem and they sent me out a cushion to help raise me above the cushion. That was good enough for me. Eventually I ended up not having to use the cushion. (I was working on losing weight.) They second problem happened with the wheel base. One of the supports that held the wheels in place had come apart. I contacted the company right away and sent them a picture of the problem and they sent me out a new base. Not the easiest to change out once you have set it in place. But after watching videos on YouTube I was able to get it replaced. Now 4 months later I did have another issue with the chair which actually happened to me 1 week ago now from this date. My arm rests were moving around a lot and I didn't understand why. So, I flipped the chair over to check and see if the screws had come loose. They were not loose at all. I then went ahead and took the arm rests off and as soon as I did I noticed a metal bar had fallen. I removed the felt that was hiding it and seen that the welds that held the bar in place had failed. I am not going to lie I was pretty bummed about it. I contacted the company and explained to them what happened, I sent in pictures to show the problem. They got back to me within hours of my complaint and sent me out another seat to replace the old one. I just got it 2 days ago and put it on and all is good again. Now one thing I noticed about the new chair seat is that the metal bars are not sticking in my side. Either I have lost weight (I have.) or they have fixed that problem. Either way I am completely happy. Now I am sure that there are other chairs out there that are a bit better in comfort but they also cost a lot more. This is a very nice chair for anyone looking to get a gaming office chair and not break the bank in the process. Just a few pros and cons about the chair.Pros:1. Great Customer Service from the company. They actually uphold a warranty.2. Affordable price for a gaming office chair.3. The recline feature comes in handy and is really nice.Cons:1. The arm rests should be a bit higher or be able to extend higher then what is allowed currently.2. Not the most comfortable chair if you sit in it for extended times. More cushion could help this problem.Overall, I am really happy with my purchase and would recommend and use this company again in the future. I hope that someone finds this review helpful when going to purchase a affordable office chair.
Trustpilot
2 days ago
1 month ago