Tips to Maintain your accessories: 1) Avoid direct contact with heat, or expose under the sun. 2) Before showering, take out the accessories and keep it in a safe place. 3) Avoid solvents or chemicals like perfume or soap. Dry it with a clean towel if gets wet. 4) Clean in a secure location, not the rim of a sink where a piece may slip down the drain. 5) Use only a soft brush, never sharp or hard objects, to remove dirt or particles. Arrival time: It usually takes around 12-20 days for arrival. Please choose the suitable shipping as needed , please ignore the Amazon shipping time . About Feedback: NEW XILOO ORNAMENTS pays great attentions to the shopping experiences and feedback from the customers.Your satisfaction and positive feedback with 5 stars is the motivation for us to move forward.It would be highly appreciated if you could leave a good review or a positive feedback to our product and our store. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services. Service:We strive to put our hundred percent to resolve your issues and delight you . Picture:product photos are of the actual item you'll be receiving; no computer generated imagery is used .Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc.However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
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