Warranty and Customer Support:24-Month Warranty and 24/7 customer support with technical advice Each item has individual package,with the guaranteed shipment.All E-mails will be responded within 24 hours. Assist to work out all of your concern.Quality Assurance: All of our cartridges are brand new and have 100% undergone quality assurance check and printing test.Our manufacturing plants were certified under ISO-9001 Quality Management System and ISO 14001 for environmental management systems. We keep our product defect rate below 0.8%, below industry average of 1~2%. Engineered For Exceptional Quality -Manufactured in state of the art production facility -Innovative technology to ensure full working capacity -Recyclable material used in every component of the cartridge
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