Logitech Harmony 350 for Universal Control of Up To 8 Entertainment Devices ( Renewed )

I was hesitant to buy this as I didn't think it would be comparable to the original Harmony One which I currently own two of for the past 10 years. They haven't given me any issue other than the common battery bloat issue, just needed to replace the battery and the remotes were good to go. But now the remote that I most frequently use in the living room some of the buttons on the remote are no longer being responsive. And with the wife complaining that the remote no longer works and refuses to watch TV down stairs because of it, I was forced to upgrade *wink. After researching the latest Logitech has to offer and I landed on the Harmony Elite. Functionality wise I thought I was going to be disappointed with less buttons and digital number buttons and boy was I wrong... To start with programming the remote was simple I was able to transfer over all my settings from my original Harmony One the only issue I had was the switch inputs didn't transfer over I had to set those again, but that was pretty easy. Overall I thought the setup was a snap especially if you previously owned a Harmony Remote.I have all my equipment located in a closet behind the TV, and with my previous Harmony One Setup I had an IR Receiver that sat on the entertainment center and the IR Hub in the closet. With the Harmony Elite I was able to remove the IR Receiver and I had to now place an IR Blaster for the TV to power on and the HUB in the closet. The cool thing, I was able to add double sided tape and tape the IR Blaster to the back of the TV with the Blaster facing downward, since IR bounces off everything it works perfectly. Why did I do this, since the remote has an IR emitter you ask? Because during the holidays my wife loves to decorate the entertainment center which normally ends up covering the TV's IR receiver and now I have the flexibility to control the IR signal out of the HUB's IR output and not the remotes . I also noticed that the IR Blaster also works as a IR Receiver, which I don't use but there is that option if needed.Now on to the fun after going through the setup and was sort of disappointed to the lack of buttons I noticed you could assign more than one function to one button! (Short press vs Long press) My mind was blown for a second, I could now program "Exit" short press as Back and "Exit" long press as Exit. I realized really the only thing I lost was the number buttons which I was ok with as the digital buttons are actually press responsive, this could be however an issue with people with larger hands as the digital numbers are small so keying each one will require precise touches. The other awesome feature was the ability to control the roku via Wifi, gone are the days of the occasional double skip because of the duplicated IR signal. I also noticed this remote is faster than the One when sending commanded to DirecTV receivers, there's no longer a delay.Overall awesome remote caught me by surprised, I couldn't let go of the Harmony One because I thought it was the best remote ever made but after using the Harmony Elite for a couple of days it's changed my mind. This has to be the best remote I've ever owned! Let's just hope it holds up 10 years like the previous Harmony One...

Great remote that works my surround sound amp, tv and dvr

See update at end of review. When I first received the unit I had to do somersaults and make countless offerings to Buddha and a variety of deities just to get this darn thing set up to work with my simple device array of Samsung TV, Spectrum Cable Box, Roku, and Sony Sound Bar -- yes, that's it. No special or elaborate requirements. Just need to watch cable TV, watch ROKU channels, and have the sounds come out of my Sony sound bar. After initial setup everything worked perfectly for 3 months. Then the remote suddenly forgot how to turn things on and do the proper selections whether using either the one-press buttons or the on-screen menu. So I plugged it in to the computer to resync the settings. But Logitech had cleverly blown away my account and refused to recognize my old logon. I was asked to create a new account for Logitech's "new improved single LOGI LOGIN which requires setting up a new account. The new account has no memory of my Harmony device. You are forced to set up the remote again from scratch. There is no way to upload the device definitions that already exist in the remote -- no, that would be too easy. You will have to crawl behind your equipment cabinet and ferret out the model numbers of all the devices and figure out what needs to be set to which settings to recreate all the work that was previously done. Once that was accomplished I found that remote has had a minor stroke -- it only some of the settings required to watch the ROKU. I have to go the the device menu on the remote and force the TV to change to the proper HDMI setting. It was a simple thing that the remote forgot how to do and I just wanted to remind it by grabbing the stored settings from the MyHarmony app and resyncing them. Logitech assumes it's totally okay to waste hours of their customer's time; they think it's perfectly fine to screw existing customers just to to add some useless "feature" to their software. All they needed to do is allow me to use my old login and get my old stored settings -- but they don't do that.UPDATE: THIS DEVICE HAS OFFICIALLY DIED AND CANNOT BE RESUSCITATED AFTER ONLY 9 MONTHS. I tried re-syncing it with the stored settings from the Harmony App but whenever I press a function button such as "Watch TV", the remote simply reboots, shows the Logitech logo, then goes blank. None of my devices respond to it. So basically I threw $80 into the toilet. I will never again buy a Logitech product.

Just started using, but so far so good, mostly. It’s Renewed so don’t expect original packaging, also one of the IR blasters was missing and I am contacting seller, but not a game changer for my current needs. Truth is, it’s expensive but Harmony is still the best all-in-one remote there is, I had tried sofabaton, but there was compatibility issues and this was best, you could also look at the 950 model, which I would have chosen for my needs if I hadn’t bought this.While harmony is no longer produced, Logitech does a great job of keeping these remotes updated and for that I’m grateful. I wish they didn’t discontinue producing as there is no substitute for their remotes.Set up as a little tricky, make sure when you go to sync mode you press the pair button on the back of the hub again. That was the biggest issue that I had as it wasn’t explained well in the set up site. I almost returned the item because I thought it was defective then realized that there was a step not well explainedin the set up.Product works exactly as it should, there were no noticeable scratches or dents and one of the best parts is it has a built-in rechargeable battery and base to charge it. I am actually using this to replace another Logitech harmony, remote, that used rechargeable batteries, but the charger input broke on that. This seems to be much more sturdier and expected to last for many years.