Kids Smart Watch, 4G WiFi GPS LBS Tracker SOS Emergency Call Video Chat Children Smartwatches, IP67 Waterproof Phone Watch for Boys Girls Age 3Years+, Compatible with Android/iPhone iOS (Blue)

First, I would like to say, the directions say don't turn on the watch before setting up the sim card and app. (Many times) But I did. (Went for the box before directions.)I tried factory reset and unbinding the device but to no avail. The watch works, makes phone calls, but the GPS does not work. This means no tracking, no GPS, all calls are put through and he cannot call me unless he can remember the number then dial the number (he cannot). You cannot see contacts added on the app on the watch, therefore my name or pic is not displayed when I call. It could be anyone calling my son. I assume scammers have access to the number (I will list it on Do Not Call). Because the watch and the app are not communicating (completely), there are many functions that do not work.Without all the functions (SOS, chat, GPS, picture capture) I have no choice but to call him rather than check the GPS to know where he is. The service is supposed to be for a device with low call volume, mainly functioning as a GPS. It is cheap, but you get 250 minutes, and those minutes go fast. (Anyone remember when cell phones first came out how expensive the service per minute was - or used a track phone/prepaid minute service plan. Minutes go quickly. I would love to know if I could get a sim - or use my old one still activated- from T-Mobile (T-Mobile owns SpeedTalk).Conclusion: Unless I get some help from the designer/manufacturer/product owner, the watch is only partly good.I would rate 5 stars if I could get the other functions working. Please help. There is no website, so this is the only forum I can find assistance. (There is a Q&A website page, but the same answers can be accessed from the app.P.S. (I factory reset, unbound device, and set the APN network to no avail.)

This little watch is great. No problems activating and getting it up and running. I purchased a speedtalk SIM card separately.I activated the speedtalk SIM card using online method. (I did need to enter the last seven digits of the amazon order to activate it so have that number handy) It was straightforward. The SIM card was activated in minutes. I received the confirmation of activation and the phone number instantly. It also sent the info to my email for my records.Next I placed the SIM card into the watch and powered it up. After the watch connects, it asks you to download the app on your phone. Once you download the app, you simply scan the barcode on the watch and it’s linked to the app. The whole process from start to finish took 15 minutes at the most.The app is pretty cool. I have two watches for both of my kids and I can see both of their locations. I can set boundaries using GPS. There is a setting you can activate that won’t allow unknown callers to contact their number. You can use specify times during the day where the watch is disabled (eg School/bed time.) They can count their steps, set alarms, take pics and video, make telephone calls or video calls. You can set up the contacts through the app or they can dial manually. There is a setting that won’t allow the watch to be turned off. They can connect with other friends that have the same watch. For my sons, it will be great.Set up might not be as straightforward if you’re not planning on using the app on your smart phone to navigate the process. If you’re buying this as a gift, keep that in mind. I didn’t have to use the small direction booklet but I can see how it might be confusing for some. If you live in an area with bad cell connectivity, this watch might not work great.My only small complaint, there is not texting. You can use the messaging app between admin and child but that’s it. Not a deal breaker.Bottom line, great watch for a great price.

This watch worked great the first day, only 3 days ago, but will no longer call anyone in the contact list nor will it allow anyone in the contact list to call through to the watch. When an attempt is made to call either way, child to parent or parent to child, there is a message that the number being called is not available. Yes it has active service, and Yes minutes are available.The app needed to run this watch is a whole other nightmare. It will allow only one administrator, which is difficult when two parents want to be able to monitor the child. When attempting to add a family member into the contacts, a message came up that the child’s watch was low in power and therefore needed to be charged. It then wants you to acknowledge that you “know” and will not save the contact in the app. Once the phone was FULLY charged, powered down and restarted, as was the iPhone being used to run this garbage app, the same message continued to generate, and wanted me to acknowledge that I knew the power was low! I knew the watch was FULLY CHARGED! Yes, the watch is connected to the internet. I am ready to box this back up and return it. Very disappointing for the poor kid that really wanted the watch for Christmas. Buy it if you want it, but be aware!Updated review: I was able to resolve the above issue by completely resetting the watch back to the factory settings. I had to bind the watch to the app again and re-enter all contacts. Not sure if others have experienced this issue, but it would appear that the phone has to stay sufficiently charged in order to avoid this situation. I am still unable to add an additional administrator. The app definitely needs some work to have the bugs fixed!