Bixolon STP-103IIG Thermal Printer - Monochrome - Receipt Print

The printer is fast and quiet, supplies are cheap (paper roll). LPT1 interface is always slow so it is recommended to use USB. I use USB and it prints very good. Characters and logos are seen very good in this printer.

We purchased this printer through Amazon - (love Amazon!)The printer arrived and we set it up on a windows machine running win 7. It should be noted that this is advertised as a USB printer ----- However it only comes with a parallel printer cable. So you will need to go out and purchase your own USB cable to use this as a USB printer!The set-up was fairly easy, however the font size was too large for the paper and the margins needed adjusting. This should be a fairly simple adjustment. I am very technically savvy however, there is no documentation as to how to do this. The web site has numerous post with others asking this same support question. Bixolon does not answer these repeated requests. When you call their tech support line you are only given a voice mail. After two weeks of leaving messages both online and through their US office telephone we have received no response. STAY AWAY FROM THIS COMPANY. Luckily we purchased through Amazon so we are now returning this unusable printer.

Everything is excelent with the printer except that I had to pay an extra $20 for the cable since it doesn't come with it.

the product came quick and fast... technical support was amazing in helping me set up the printer. the product is amazing and i got a great deal...

It didn't come with a USB cable, but I had a spare in my junk drawer. Do not buy this printer. It burned out less than a year after I purchased it. I've since invested in a more expensive EPSON and am thrilled with that one so far.

What happened with the plug and play printers? Not compatible with Windows 8, all Amazon savings gone by paying technicians.