Fargo HDP5000 Dual Sided ID Card Printer & Complete Supplies Package with Silver Edition Bodno Software

A+++ The machine is easy to use and the software walks you through use. I had one small question on the software and an excellent customer service agent Rey walked me through what I was missing within 10 min. Highly recommend - excellent product and customer service.

The support is incredibly disorganized. You will spend 30 minutes diagnosing very simple common sense troubleshooting methods that don't lead anywhere. after a few hours they say they will reach out to fargo and get back to me soon.It has been a month, no response from bodno or Fargo, I am stuck with a dead printer. Maybe they are waiting for the warranty to run out. I will go with a different seller and definitely get a service contract with a hot-swap or you will be left with a dead printer during your busy holiday season.I am considering my options, as I've definitely received a lemon here and feel scammed.

I just got the printer and did a few test prints that all came out great. The quality of the final print is good. I had a few glitches at first, but was able to correct. I will be doing a lot of cards here real soon and will update on progress.

This software was a pleasant surprise in that it seems to be everything they advertise. Easy to install and easy to use. This replaced the software that was included with the device. We found it easy to bring our information over from the old system. Had everything up and running with very little time and effort.

We us this for our access control system. I has incredible detail for a laminate badge printer. I would recommend to any outfit using this to address I'D issues.