simplehuman 9 oz. Touch-Free Rechargeable Sensor Liquid Soap Pump Dispenser, Polished Stainless Steel

I've had this for about a year now and it's worked great without issues. I fill it up with Dawn periodically and have yet to charge it. It's pretty expensive for what it is, but it's well made and works as it's supposed to.Pros: easy to use and flow can adjust based on how low you put your hand/sponge under it. Easy to fill up and takes regular detergent without issues. Nice stainless built so it looks nice.Cons: proprietary charger (why couldn't it be USB-C?), no ability to adjust sensitivity so at times it dispenses soap when you don't want it to and expensive.Additionally, I originally ordered this as an Amazon warehouse "like new" which clearly was not the case as what I received was well used and even rusty so be wary of buying this used.

I love the product, I was able to charged it twice The charge stayed for a long time ,when I went to charge it the third time it didn't charge at all. When it ran out of charge, I didn't get any warning like it says a red light. Unfortunately, I can't return it and I can't afford to buy a new one. So if you do purchase it check first how long you have to return it pay attention to its function..They gave me a month. I purchased it on 10 of February my return date was March 14. I don't even know when it stopped working. I just didn't have time when I noticed it wasn't working to do anything about it. Life gets in the way. When I had the time and saw it was after March 14 too late to return. I have their garbage can for years and I love it. I buy the garbage bags from them too and they're very sturdy . This was just a damage one, it happens. Good Luck!

I purchased this item for a new bathroom decor. It worked well. It lasted ten months of being used once a day, so after about 300 uses and a few battery charges it completely failed. A forensic failure analysis suggested that the internally protected battery or its electronic controller( inside the battery) failed. The rest of the unit seems to be fully functional but cannot be repaired and assembled with a new battery. Just more hardware to go into a landfill after a very short life.I requested warranty coverage and had to jump through hoops, take a photo of the dispenser with handwritten note, and upload to their website. Many people cannot do that! After the ridiculous part, where no human interaction is possible without the runaround, they immediately approved a replacement. They sent a series of very professional email messages and quickly shipped a better unit with several improvements. It works great, but the messages mentioned that the replacement unit does NOT have a warranty.My internal examination of the failed unit revealed interesting facts. The unit is not repairable in any way. It cannot be disassembled without breaking adhesive bonds and destruction of the enclosure. It has an impressive level of sophisticated Engineering inside, for both electrical and mechanical design. Many features are clearly intended to solve the design mistakes of previous versions, which explains the vast number of failures reported in the reviews.The features I admired were the pump mechansim, the feed tube, and the many intricate seals and gaskets at points of entry to prevent water intrusion and corrosion. In particular, even areas of the circuit board were protected by conformal coating, an advanced method to protect high reliability equipment. It did the job, but these efforts are doomed to fail if the Engineers don't protect all the things that corrode. Just miss one tiny part, and you have sold tens of thousands of soap dispensers that won't last long enough to celebrate a first birthday.Summary: This is not a Naval MILITARY hermetically sealed product designed to survive for years in a humid environment. It is the best that can be done at low cost. Humidity will penetrate eventually, and cause corrosion. I found some minor corrosion in the failed unit but it was scattered about, rather than at a point of entry. That suggests that not only is it vulnerable to moist air from a hot shower in the bathroom, it may also be exposed to humidity from the soap it contains and the water used to wash the outside surface.Don't expect a long life from this product. It is sold at costco with a lifetime warranty. The next time I buy this it will be from costco for that reason. Consider keeping your bathroom ventilated and dry and don't submerge this device under a stream of water to wash it.Update February 2021 - As I was admiring the advanced Engineering of the internal pieces of the failed soap pump, I decided to carefully inspect every part to see if I could find the root cause of the failure. I'm good at that. As I tested each part separately, I verified that the entire system was working in pieces, but was not able to accept charge into the battery. I set up a separate laboratory measurement system to monitor Voltage and Current while charging the battery from a programmable battery charger. This allowed me to eliminate the on board USB powered charger from the system, just in case that was the cause of the problems.I discovered that the battery exhibited high internal resistance and would not accept charge and would not deliver current to a load. That was the problem. Battery failure. Of course, I don't give up that easily. The job is not complete until the actual ROOT cause is found. I noticed that the overwrap shrink seal had a long object underneath it, which was certainly a single cell on board Battery Management System (BMS). That is an advanced electronic circuit board that protects the battery from failures in the USB charging system and protects the rest of the system in case of short circuit that could melt parts of the system, start a fire, or damage the battery.As I said before, this humble soap dispenser has a lot of advanced technology! Most products don't use a BMS separate from the main circuit board.I carefully sliced off the plastic wrap and found another layer of Kapton tape sealing the BMS board against the battery body. I carefully removed the tape and the BMS circuit board fell off one of the two flat metal terminals that are welded to the battery. At last! The failure was obvious. One terminal under the BMS board was completely corroded to leave just tiny fragments of metal for carrying current. THAT is the ROOT CAUSE!In the initial analysis, signs of corrosion were found, along with many individual design changes and sealing parts that were intended to prevent all the failure modes that caused this product to be so unreliable in the past. The unit that I purchased had no failures in those areas, but the presence of long term warm air and high humidity destroyed a metal terminal that was protected under a sealed Kapton tape layer and another blue plastic heat shrink layer. It appears that hasty installation of the Kapton tape left many gaps around the BMS board, allowing moisture to penetrate to the vulnerable metal connection and destroy the unit.It may be fun to salvage the good battery and the good motor/pump for some other project.This detective story has been fun, leaving us with a lesson that most consumer electronic products designed for use in high humidity have many failure modes and short lifespan.UPDATE: Due to the decor of my bathroom sink hardware, I made the mistake of asking the manufacturer to send me a new one. I noticed design improvements and it worked perfectly - for less than eleven months. The terms of a replacement were clear, no warranty on the new dispenser.When it failed, I found video with steps to disassemble. The internal parts are sealed inside an adhesive bonded plastic enclosure. To attempt a repair, the enclosure must be destroyed in a tedious process to break the bondline. I realized that this product is still being developed and is not ready for production. No possibility of repair means that now TWO of these items go right into the landfill.As I said last year, don't buy this kind of product without a lifetime warranty like the policy at Costco. Anything that fails can be returned at any time, no questions asked. I learned my lesson on this product, twice!

Great product, never had an issue and the battery life last forever haha. Great way to keep the sink area germ free and hold a good amount of soap. I always get compliments on something so simple. It’s not thick or too big to not fit on your sink it’s the right size.

This simple human 9 oz. dispenser worked for 2 years and 1 month. It was used in our home with only one person using it a bedroom bathroom on a daily basis. Then, just after the 2 year warranty expired, it started leaking a little soap at the bases and then a few days later it wouldn't charge. I probably got my money's worth for 2 years of use, but for the price I had hoped for a longer lasting product. It's a beautiful design and I'm tempted to buy another one, but I may try another brand instead.

Replaced some deteriorating and discontinued Lysol touchless dispensers with these. Rechargeable with a USB-A charger, they hold enough liquid soap for a month or more and they are easy to fill. We like a couple of SoftSoap flavors and they work beautifully in the dispensers. You can vary the amount of soap delivered by placing your hand at varying distances from the nozzle. Very happy with these dispensers.

It's works. Its easy to use. Simple Human's product support is old fashioned simply awesome. Second to none. They replaced a unit I had purchased that stopped charging after a year with the newer model. I had one of the newer ones as well. Now I purchased a cheaper one for $30 from a cheaper brand that never worked well then broke in 3 months. No warranty. So I just lost that money. Simple human stands by their products. I also have the trash can which is $150. Looks brand new years later. Never got a ding or bump that the $60 ones get. So to me, simple human is great value for money AND has great products. I have absolutely nothing to do with simple human, just a customer. I just want to help people make a good decision.