Poly - Voyager 4320 UC Wireless Headset + Charge Stand (Plantronics) - Headphones w/Mic - Connect to PC/Mac via USB-C Bluetooth Adapter, Cell Phone via Bluetooth-Works w/Teams (Certified), Zoom&More

I like that I can get up and walk around while I’m on a call. The people on the other end say I sound. I like I speak much quieter now but is still easily heard. Sound quality is very good. Bought the stand which is a charger. Battery life is good but I’m not on it all day. Very comfortable for longer calls but I wonder if I could wear this all day. I just don’t know that one, but if I had to be on a really long call I’d be happy knowing I had this.

I'm a little late for a review - I actually bought this headset back in February of 2024. It's been amazing - hasn't failed (knock on wood) and the ear covers are super soft and comfortable. I would purchase another pair - thank you again

Absolutely happy with this headset! Plug and play works as designed. I appreciate that the brand has an app that allows me to control the settings from my mobile device. My only complaint is that my ears are a little sore from wearing 8 hours over the course of a work day but I tend to have that problem with other headsets I've used as well. I felt the price was also fair compared to similar models/brands but like that this has a range extender that allows me to get to other parts of my two story home without disrupting connection.

Sometimes this headset will take a few minutes before it connects via the USB dongle. That's not acceptable when I need to jump on a meeting immediately. Because of this, I am buying a new headset.In addition, the default settings are not ideal. For example, you press the mute button and it tells you (via the headphone audio) that the mute is on. While that just takes 1 or 2 seconds, it's loud and long enough that I miss the conversation on a call. You can adjust the setting to change it to a beep, but figuring how to do that was an unnecessary waste of time.Otherwise, it's ok - the sound, mic quality, battery life, and comfort are all decent, but nothing extraordinary given the relatively high price point.Would not buy again due to the connectivity issue, which makes it unusable for me.

I use the Bluetooth connection and have been able to move about the house without too much interference (you will know when you have reached the limit). Battery life has flawless with a solid 5-6 hour conference days, no indication that it would not last a full 8 if needed. I needed to rest them a little lower on my ears to prevent that nagging headset pain but overall comfort level is 8 out of 10. Sound quality is crystal clear and have not had anyone ask me to repeat myself.I gave 4 out of 5 only because I needed to fiddle with placement to avoid pain of them pressing down my ears. If you have been searching for a good wireless headset solution, this is a great option.

Still early but so far very good. I downloaded the app to my laptop and two iPhones. The headset connected immediately to all three devices. I did watch a quick video on YouTube beforehand which made the process much clearer. The charging stand works very well and worth the extra cost. Plus set has sufficient adjustment range to comfortably fit over my big head. Sound quality is fine as is the mic function. I only wish I bought this sooner.

TLDR: If this product went to short beep audio indicators and toggling mute by raising and lowering the mic boom, usability would skyrocket.I don't know why product engineers do not pay more attention to muting and unmuting, and ease of determining mute status. I feel like a Teams Certified headset should HAVE TO NAIL this.Mute Buttons Suck: Let Me Tell You WhyMute buttons suck because you usually can't see them. Even with the best of implementations, you grope around your headset trying to find it. Also, you have no visual reminder of your mute status unless you are looking at the screen and Teams is in the foreground. Instead, I wish muting were controlled by raising and lowering the mic boom. This would function both as an intuitive mute toggle control, and a non-intrusive, non-audio mute status indicator. (I was aware of the mute button on this product. I held my nose and bought it because I didn't see a better option. It's a market opportunity, designers!!!)Wordy Audio Indicators are UnintuitiveI do not like the audio indicators on this product. When you hit the mute button, the headset says, "mute on" or "mute off" in English. This is a bad design.When I hear "mute on!" my brain translates this to "On! Go! Talk!", when it really means, "Don't talk!" In my opinion, if a trilingual software developer (whose native language is English) clumsily fumbles with your product to go off mute, you have an interface design problem, not a user training issue.Speed of Use is Important--Words Are Too SlowIf I have to wait for the headset to say "Mute Off" before I can talk, it interrupts the flow of the conversation more than necessary and makes this product cumbersome to use. Your audio indicators should be short, unintrusive beeps. A high pitched beep means "On, Talk", a low pitched beep means "Off, Don't Talk", and the "You're talking while muted" alert should a short bip-bip at the same pitch as "Off, don't talk".I bought this product because it has a charging stand, good battery life, and good noise cancellation. But the implementation of the mute feature is killing me.

This is a great headset. The noise cancellation is amazing. It holds its charge throughout the day. Great purchase.