EPOS | SENNHEISER Adapt 460T (1000205) - Dual-Sided, Dual-Connectivity, Wireless, Bluetooth, ANC in-Ear Neckband Headset | for Mobile Phone & Softphone | Teams Certified (Black)

The microphone quality is very poor - constant complaints that people cannot hear when i talk. Also, the APP for this product does not work.

Well made and functions well.

Yes, it works as advertised but definitely didn't impress me like I'd expect from Sennheiser. Sadly, I think the most impressive part is the fact that it comes with 4 different sizes of ear tips - I'm one who always has a hard time finding tips that fit comfortably when given only 3 options so the extra size really helped. Now, for the aspects that kept me from ranking these higher (in no particular order). I almost rated this a 2, but decided it works well enough to live with it...hence the "meh" rating right in the middle.- The microphone is sensitive to your head position...it works fine if you're sitting upright, looking straight ahead but people complain that my voice fades out if I move my head around or change position.- The USB dongle, which is required for Teams features, doesn't have very good range. It's good enough to wander around a decent-sized room but don't expect to be able to wander the house.- Pulling open the access port to plug in the USB cable for charging gets to be a nuisance. It should have wireless charging at this price point.- The cords are at an awkward length on me...long enough to sometimes get in the way or even loop around the body, which then tries to pull the bud out of my ear when I turn my head. I wish they were retractable, with detents to hold it every centimeter or so.- Active noise cancellation doesn't seem to do anything but introduce a slight buzz/hum. The tips themselves are the only real source of noise isolation.- The mute button is placed too close to the hang-up button!- Good luck remembering all the controls - every button has at least two functions depending on how many times you press it and/or how long you hold it down...and the associations aren't all intuitive.

I like it but sometimes phone connection fails.

I work from home, and have for nearly a decade. I have searched high and low for a quality wireless Bluetooth headset that will connect to both my laptop softphone and cell phone. Each and every one has some type of defect.....noise cancelation issues, volume, voice clarity, range, works well for music but not calls or vice versa, etc, etc, etc.....and this one is no exception. It connected easily to both devices, and the sound for music from my iPhone is fantastic. Calls on my cell also sound great but I constantly get complaints about background noise. Also, the sound on my laptop via Zoom or Avaya softphone is terrible. I have to turn it up to the 80s to hear or be heard. And when connected to both devices, it automatically switched to my Apple Music as soon as a disconnect a call, which is a bit annoying when I’m trying to work. I will say the battery life is fantastic, and the neck band is comfortable to wear all day. I tried to like this headset, but unfortunately it’s just not for me.

Overall, kinda disappointed on phone quality, for a business oriented headset, I have allot of people complaining about muted volume and background noise. Also, there is a noticeable buzz when starting up. I was not expecting that from this when I have had no complaints using a headset that is half the price. plus, why are we still using a micro usb? change to the USB-C.

Surprisingly great sound quality for earbuds, and the best ANC of any earbuds that I’ve tried.I’ve actually started using them while driving (with the ANC off and only one earbud in) and they are the best device I have found for calls on the road.The mic needed an update using the EPOS software, but after that it is very clear and picks up my voice well. There is not much noise-canceling on the mic, so it picks up everything around me too, but at least I can still be understood.The buttons are a little confusing, but I think I’ll get used to them.

I was looking for Teams-certified wireless headsets and this product immediately caught my attention for several reasons: 1) partnership with Sennheiser (reputable brand for audio devices); 2) neckband design; 3) multi-device syncing. However, the results are very disappointing. I used the product for about a week and it just didn't meet my expectations. Audio quality was even lower than cheap wired headsets. Battery drained quickly. The mobile app never detected the device despite following the instructions multiple times. I ended up returning it.