Sony PlayStation 4 500GB Console (Renewed)

Summary until i get a power cord: Overall the console is very clean, and packaged nicely with no damage done to the console or controller. Slight signs of wear on the console and controller, but only if you are looking for them and a reason to be upset. Questionable quality control but the best customer service I have ever gotten and I would absolutely buy from this seller again.8/24/23 orginal reviewConsole and controller seem to be in good condition, no dirt or finger prints, but I got 2 HDMI cables, a super cheap micro USB cable to charge the controller, and no power cable for the console. I contacted the seller immediately to try to get a replacement power cord, and I will update later.Update 8/25/23Seller responded quickly with a partial refund and a power cord is on the wayUpdate 9/17/23Found out the power cord was actually sent to PA and not MN, contacted the seller immediately, he responded the next day with another power cord shipment, and 2 bonus games. I will update again once the package arrives.Update 9/23/23Power cord and games arrived on the 19th, and I have given the console a few days to analyze the performance and such. As expected the power cord that was finally sent to me works perfectly, the games look to be in good condition although they are not really games I would play. No matter, I appreciate the seller for compensation for the issues and will likely try the games sometime soon since I have them, no point in wasting them.Performance wise, the console has a few lag spikes when playing god of war 2018, but I counted 2 in the 4 days I have been playing. As my friends warned me about, the ps4 fan is extremely loud, but I have noise canceling headphones for that. On the topic of headphones, the audio cuts out sometimes when useing the aux port on the controller, it hasn't the few times I was just using my TV speakers. It's not often enough or long enough to impact my game at all, just something to note. Overall, 9/10 experience, probably should have gone with the ps4 pro, but its alright.

This PlayStation accessory is exactly what we needed. The quality is excellent and it works perfectly. My son is very happy and uses it every day without any issues. It arrived quickly and was well packaged. I totally recommend it for anyone looking to upgrade their gaming experience.

The media could not be loaded. I received my playstation only to see that it was absolutely disgusting. there is gunk all through the vents, and the HDMI plug in, and in every plug in. Every time i plug it in it says “cannot start playstation. Cannot access storage” and i have no idea how to fix it. and sometimes it shows the playstation screen, but is glitching out. no idea what to do. (update, they sent it to me WITHOUT a hard drive. i opened it up and it wasn’t in there!)

It came with a ton of bubble wrap. It doesn’t sound bad at all. Looks good as new and works that way as well.

It's honestly really good the only thing was that I got 440 instead of 500 but other than that it's a good console

Maaaaaan! I definitely love my PS3 and glad Amazon had the availability but I'm really here to brag on the insurance!!Any electronics that you purchase through AMAZON, absolutely spend that extra money for the insurance!! Ok, so I got the system for myself for Xmas in 2021 and me and baby daddy went hard and played it a ton in 2022 til I kicked him out in March 2023. That last like 5 weeks was rough because the system had quit working and we didn't have anything else to connect with, yadda yadda. I had completely forgot that I had insurance til a couple weeks later (lol of course I was lying down to sleep and popped up to tear my house up looking for the hard copy of the policy)When I called to file the claim, from the time they picked up the phone until they sent the survey afterwards, they were amazing! I've been working customer service for 25 years and they as a team are what I teach my trainees. They got my system fixed and were ON IT when a VERY minor situation came up. I bought something from 2 other chains and had to file a claim on both items and it was the WORST experience! Plus Asurion or whatever completely took care of shipping which brightened my day and made one of the other's mad (hopefully) when I wouldn't shut up about them making me pay to get it to them.

Why did you pick this product vs others?:delivered on time and perfectly packaged with bubble wrap. cords included. consoleand controller like new, plug in ports a little dusty but that's okay. would reccommend

Overall, it was pretty good, there’s some minor complaints that I’m going to state in this review, one big thing is that it came a week and a half after I ordered it, pretty big time lap, considering I only live two states away from where it’s being shipped, But when it came, I was really excited, open the box, all the wires were included, so that was a big step up from what I saw from other reviewers, the system itself was great, works great, and has been going great since I ordered it, but my biggest complaint, is the controller, first off, it was red, Not really what I expected, but also not really that bad, because I like the color red, but it had huge scratches and scuffs on it, the back panel was basically half off, and the left joystick is basically unusable, feels like there’s a huge rock in there, and I made sure, and I opened it up, and there is no rock or any debris or dirt in there, it’s just really messed up, so I can’t even use the system until I buy a new controller, which costs upwards of $60, But other than that I’d say it’s a pretty good purchase other than rolling the dice on getting a bad controller like I did.