Question 1

It Dose not recognise low bridges and weigth can any one help

Accepted Answer

Please don't worry, we would be fully responsible for our product, and would do our best to offer you help.

Firstly, please check if you have use the correct length unit:
Click "Main Menu"---"Navigation"---"Settings(Tools icon)"---"Regional"---" Units and Formats"---"Distance": Miles/feet&Miles/yards&Kilometres/metres

Then please check if you have set truck mode and enter correct information:
Navigation --- Settings(Tools icon)--- Route Settings --- Vehicle(chose your vehicle type and tick it). You have 7 vehicle modes between Car/Pedestrian/Bicycle/Emergency/Bus/Taxi/Truck(Lorry). After you selected the vehicle mode you need, then click the icon 'screw and spanner', you can enter the basic information of your vehicle such as max. speed, length, width and height.

If still could not avoid the low bridge, please update the map, more details please refer to user manual "on line map update".

If still could not solved the problem, please feel free to contact us via Amazon message.

Question 2

Hi, when fully charged, how long does the battery last when using the navigation? and can you use the usb lead in the car instead of the car charger?

Accepted Answer

Normally the battery could last for about 30 minutes after fully charged, so we suggest that keep charging with the car charger while using it. And the USB lead would be very slow, so we suggest that you'd better use the car charger.

Question 3

How do you unzip a RAR file from the map update website?

Accepted Answer

Sorry I really don't know, I have only used it about 3 times so had no need to update any maps yet.

Question 4

I have put on lorry mode but it still sends me places i cannot go

Accepted Answer

Firstly, please check if you have used the correct length unit:
Click "Main Menu"---"Navigation"---"Settings(Tools icon)"---"Regional"---" Units and Formats"---"Distance": Miles/feet&Miles/yards&Kilometres/metres

Then please check if you have set truck mode and enter correct information:
Navigation --- Settings(Tools icon)--- Route Settings --- Vehicle(chose your vehicle type and tick it). You have 7 vehicle modes between Car/Pedestrian/Bicycle/Emergency/Bus/Taxi/Truck(Lorry). After you selected the vehicle mode you need, then click the icon 'screw and spanner', you can enter the basic information of your vehicle such as max. speed, length, width and height.

If still send you to wrong place, please update the map, more details please refer to user manual "on line map update". If still could not solved the problem, please feel free to contact us via Amazon message.

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YoJetSing Sat Nav GPS Navigation System, 7 inch 8GB 256MB Car Truck Lorry Capacitive Touch Screen Satellite Navigator Device Pre-loaded UK/EU 2019 Newest Maps with Lifetime Free Updates

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