CloudWalker 101 cm (40 inches) 4K Ready Smart Full HD LED TV 40SFX2 (Black)

Delivery was on time and installation happened along with delivery as promised. All features as promised are working fine.The best features of the TV are:1. It OS is based on android version 7 thus most of the apps such as VLC player, Netflix, Hotstar etc are working fine2. The air remote function is a real life saver as it works as air mouse with point, click, scroll and long press functions.3. The cloud TV app allows your smart phone to work as full function remote and also allows you to stream the mobile screen on TV. There are a lot of other useful functions on the app including using the mobile keyboard to input text on TV. Thus, even if you lose your remote you need not worry. (Note: both mobile and TV needs to be on same network for this function to work)Audio and Video Quality: Though you should not compare it with expensive Sony bravia and LG TVs but you it is as good as or better than any other TV available. The quality is better than i expected. I used it for mobile screen mirroring, connecting laptop via HDMI, connecting USB drives and playing XBOX games. All worked very smoothly.Customer Care Service:Initially i was having a minor issue with the headphone out function of the TV as i was getting voice only from one side of the headphone even though both the speakers were having voice while using without headphone. I left a mail with the customer service and they were very prompt in handling this issue. Service person called me the very same day and scheduled a visit for inspection very next day as per my convenience. The service person (Mr. Abhishek) who visited my home visited my home was very polite and professional. We found that the headphone issue was because the headphone pin was not getting completely inserted in TV jack thus he made sure the TV wall mount installation is loosened up in a way that all ports can be accessed without any difficulty and issue was resolved.Following are the two issues i have faced till now:1. The OS seems to be bit slow sometimes but it is expected at this RAM capacity.2. Some of the apps such as sony liv or any other app that requires google play services will not work properly with this as it does not have google play services. Please do get confuse with this point and assume that it is not an android TV, it definitely is but does not have google play services. You may google about it to find more. Not a showstopper issue at all.Frankly I was not expecting such product and customer care service quality at this price but i was wrong. Definitely worth more than the price we are paying for it.

Smashing TV with really good display, sound quality is really good too. Viewing angle is 10 feet minimum because it’s a huge screen. SD set top box will not be clear enough, you’ll have to upgrade to HD but it’s worth it. Clarity is really good. As a smart Tv it’s not that great, slow loading of apps and videos and hangs sometimes, the remote is also slightly slow when operating in the Smart TV mode. But worth the price and worth buying just for the display and sound !

TV is great, slim and value for the money, i am happy with the purchase. I got this one at 30K in August sale and bank disc. and hence feel a good deal.Display is good, watch HD channels and it is great to view. the display pannel should have been IPS as I had seen on other TV's it is strong as it resists some minor or normal touch or hit.Sound is good, not bad at all... those complaining, guys this is an LED TV dont expect a music system sound.Smart features, yes they are great, many inbuilt apps and enjoy lot of content from CDE and moviebox, you can install any apps into this.It does not have an inbuilt android playstore but you can anytime go to playstore from the browser and install anything you want, even the amazon prime app.In general, and my personal experience, any smart features are just some days craze and goes off gradually. and we end up using only the TV as display for set top box.If in tight budget, Get a full HD 50" non-smart TV in 22-25K, get chromecast or firestick within 2-3k to make it smart.Choice is urs.... I wanted all in the TV inbuilt hence got this one.amazon does not offer extended warranty, i would opt for one if had a chance. and it is the need of time to be tension free for atleast 3 years. but this one gets only 1 year.Else, amazon delivery was good and installation prompt. Followup and customer service 5star!

1. This review after 4.6 years of use.2. No software update last 4.6 years still in same Android version. Due to no software update last 4.6 years , all apps are not working and TV hangs in every 5 mints.3. When i raised this issue multiple times to company a cc team one answer , we are not able to provide latest version.4. They had sold TVs only one year , now they are not selling TVs , you don't find TVs of couldwalkar TVs in Amazon and Flipkart.5. Now due to no brand in market resell value is zero.6. When you raise a complaint company will send a mail for engineer visit which they are demanding Rs 700 to 1000.7. I want to know cloudwalker MD and founder what support they will provide to us to solve client issue.They make money for one year sales after that no support as well as no software update so now what support you like to provide.In same time i purchased MI TV , which is now Android 11 but cloudwalker no software update . That's why people tell don't purchase make in India.Cloudwalker team , resolve my issue otherwise i will send tv to your office.