19″ Medway Complete Easy Toilet Riser Kit

Best invention ever for people 5' 5" or with longer legs, for seniors, for arthritic bodies or other medical needs. It looks good; looks like part of the toilet, and it's adjustable for the newer toilets that have a little more length than the older ones. My entire family has purchased this item. If you need risers for medical reasons this is much nicer looking than those items that sit on top of the toilet seat. It's very sturdy, and it came with everything needed for installation, and was easy to install. I am extremely happy with it. I originally purchased because of bad hips, but now it's just a nice height. I wish they would come up with something like this for bathroom sinks, which for me are just too low. (put some books on top of the closed toilet seat to see if you like the height)

I spent an entire day looking for options to raise the height of the toilet for my 85 year old mother who had recently had a stroke. I even called two plumbing wholesaler's here in Denver. When I couldn't find a toilet bowl (except for a $600 one on Amazon) that was higher than the Comfort Height toilets I already had installed in the house, I discovered a dirty little secret about ADA toilets. The bowls are the same height as the Comfort Height---but in order to be sold as an ADA Toilet, the manufacturer's simply added a toilet seat. If you have bought toilets before, you realize that they are generally sold without a seat. But, an ADA toilet is simply a Comfort Height toilet bowl with a seat added. It is all smoke and mirror marketing, and does nothing for the person that really needs a higher seat. We bought this 4 inch riser and it was an easy install. It brought up the comfort height Kohler toilet we already had up to 20 inches. My mother was thrilled because we were able to get rid of the uncomfortable commode seat with the handle she had been using since the stroke. There are easy install videos on You Tube as well as drawings to help you decide if you need to purchase the extension kit. You measure from the bolts forward. It could not be easier. What a heaven sent solution.

This has made such an impact for my husband's quality of life. He doesn't have a hip on his right side.This is so much better than a raised toilet seat that attaches to the top of the toilet.It's cleaner and more stable.

I would have given 5 stars but for one thing. The wax rings did not have the rubber flang like the new ones. We installed this because we had just put in a new so called ADA height stool that was only 17" tall but was way to low for my wife to get up from without a struggle. She is going in for a knee replacement in November and there would be no way that she could use the toilet that low. We installed the riser and it add 4" to the height so now she has not problem getting up she just stands up no problem no assistance! She says that "she is sitting on her thrown!" This product seems very study and has been very stable, as we are not petite people. I ordered both the Medway riser and the Toilevator to compare. The Medway was much heavier and seemed sturdier, also the Medway came with brass bolts compared to the steel with the Toilevator. If you have any problem getting up from the stool this is the way to go.

Not being a plumber, I was a bit intimidated. The enclosed instructions were a bit sparse, but after YouTubing installation procedures I was able to remove the toilet, clean off the old wax ring and install the first ring and elongated bolts to the floor flange. After aligning the base and inserting my hand into the down tube I got the alignment perfect. The top cover was quick and easy and the second wax ring was simpler than the first. Lifting the toilet on to the riser was tricky because of the weight but after carefully lining it up to the bolts and wax ring the job was complete. Tightening the nuts and caulking it was the finishing touch. Glued the same floor tile around the top and base of the riser to give it a perfect blend. My hips and knees send Medway Corporating many thanks. My wife likes how it compliments the bathroom too.

Made a Toto Drake that she already had basically an ADA plus toilet.

Had heart surgery and needed an easy way to get off the throne without straining. All healed up and going to take it out.

Product did not fit as expected and product not as described. Very prompt delivery. Very prompt responses on initial and subsequent contacts. Very prompt processing of refund. The "3" rating is the average of 5 for customer service product design and "1" for the product "fit" FOR MY SPECIFIC SITUATION. The "throat" on the riser (3.25 inches) was not large enough to accept the larger diameter (3.75 inches) discharge (floor stopper?) on the bottom of this toilet. Per the usual toilet installation, the floor stopper on this toilet originally extended into the floor flange which has 4 inch inside diameter. The larger diameter floor stopper just didn’t fit into the smaller diameter throat on the riser. Per discussions with Medway staff, this is first time they encountered this situation. This is an older home and toilet (1955 vintage) so that may be the reason. Riser is very sturdy and well made. Riser kit has all the needed pieces. Good, low cost solution to raise height of toilet. Disappointing that this riser did not fit this older toilet. Otherwise, installation would have been straightforward. Perhaps Medway could develop a riser kit that accommodates toilets with the larger diameter discharge. Since this is the first time Medway has encountered this situation, it is unlikely there is much of a market for such a product. Nonetheless, this new riser kit would include an insert to accommodate toilets with a smaller diameter discharge if needed. This would provide the flexibility to accommodate different sizes of toilet discharges since for most installations you won't know the size of the toilet discharge until you remove the toilet. At least, I didn't. Lesson learned. Bottom line - Good concept and good product that just didn't fit this older toilet.