Ideal Massage Full Featured Shiatsu Chair with Built in Heat Zero Gravity Positioning Deep Tissue Massage

Was great for 2 weeks. Then a sensor quit. Seller was prompt on sending a new one with instructions to replace it. Quite satisfied. Only complaint is instruction manual could use a rewrite to understand the controller.

Love it worth the money. Just a heads up it won't fit though 30 inch doors

1) Made for small people only2) The arm massage is hard to get your arms into especially when you are trying to use the control3) Not a lot of ways to control the massage e.g. soft or hard, just upper or lower, legs only etc.4) Had to put another cushion on the back the first time I used it5) Not comfortable to just set and relax without the massage onGreat Customer Service - without asking, they sent me some cushions to make it more comfortable, and they do help allot.

So I researched the crap out of these before settling on this brand.... what sold me was the active back rollers, customer support and reviews. We've had this since Christmas and it's used DAILY. Operates as good today as the day we got it..... also, it comes fully assembled, so just plug and play.

Rated 4 stars based on the overall performance wouldve rated 4.5 based on value.Im a hardcore in terms of the massage and stretch just how I prefer Thai Massage where extreme pressure applied plus stretching. It has all the features of Infinity Evoke and Osani 7000 for less than half the price.Its all worth it not only for me and my wifey but to the whole family, we have 6 TeenAger boys whom are all athletes. The Stretch mode made me feel like a Lakers player being stretched by theyre therapist prior to the games and I do that everyday before going to work. Plus, Imagine long hours of work then getting a relaxed or recover massage. All your hardwork have been revived. Makes you relaxed, calm and rejuvinate.Its not a perfect massager as I needed to place the extra cushion included with the package coz it really massages you deep. Overall its really worty the investment and should have purchased long time ago.Shipping is much faster than anticipated coz were here in LA and its coming from San Diego (too bad had to pay taxes). Othewise, just zip the seat to the leg assembly and its ready for use coming in 1 piece. Trust me, didnt even looked at the manual for assembly. Hope this helps, thank you to the seller as they kept me posted on the item...

I used the product for only two days; it works quite well -- so far! The return is limited to 10 days, that too with a restocking charge plus shipping cost. There is no written warranty included in the shipment. The instructions, presented in small font causing strain the eyes of seniors, are written in such a poor manner (confusing in language and inadequate in description) that you may as well assemble and operate the chair by trial and error without taxing your brain to figure out the instruction.

I purchased a chair from this site. Initially I had some difficulty disassembling the chair in order to get thru a door, but the customer service was great. They immediately answered the phone and directed me on how to do each step. They bent over backwards. I am not at all good at assembling or dismantling products. This was the problem. The staff were patient to the point where I feel guilty. The quality of the chair is superb. It is a real classy massage chair.

One of the best purchases that my wife and I have ever made. She has back and neck problems and I have MS with alot of problems. Neck muscles, arm and leg muscles are always cramping and spasms. Since we bought this chair we both, especially me, have had miraculous results. Believe me, if you live in pain like do, it's a miracle chair.