---
product_id: 679329779
title: "Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey"
brand: "narwal"
price: "A$2651"
currency: AUD
in_stock: true
reviews_count: 5
category: "Narwal"
url: https://www.desertcart.com.au/products/679329779-freo-z-ultra-robot-vacuum-and-mop-combo-dual-rgb
store_origin: AU
region: Australia
---

# 12000Pa ultra-strong suction power Dual RGB Cameras for AI obstacle avoidance Adaptive hot-water self-wash & self-emptying base Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey

**Brand:** narwal
**Price:** A$2651
**Availability:** ✅ In Stock

## Summary

> 🤖 Elevate your clean game with AI-powered precision and hands-free luxury!

## Quick Answers

- **What is this?** Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey by narwal
- **How much does it cost?** A$2651 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.au](https://www.desertcart.com.au/products/679329779-freo-z-ultra-robot-vacuum-and-mop-combo-dual-rgb)

## Best For

- narwal enthusiasts

## Why This Product

- Trusted narwal brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Whisper-Quiet Operation:** Powerful yet discreet cleaning that won’t disrupt your work-from-home flow or relaxation.
- • **Unmatched Cleaning Power:** 12000Pa suction effortlessly lifts pet hair, dust, and debris from all floor types.
- • **Hands-Free Hygiene Upgrade:** Self-washing mop pads with adaptive hot water keep your floors spotless without lifting a finger.
- • **AI-Powered Precision Navigation:** Dual RGB cameras and chips map your home in real-time, avoiding obstacles with smart accuracy.
- • **Seamless Smart Home Integration:** Compatible with Google, Alexa, and Siri for effortless voice-controlled cleaning schedules.

## Overview

The NARWAL Freo Z Ultra is a premium robot vacuum and mop combo featuring dual RGB cameras and chips for advanced AI obstacle avoidance, a powerful 12000Pa suction system, and an innovative base station that self-washes mop pads with hot water and self-empties debris. Designed for large homes and pet owners, it integrates seamlessly with Google, Alexa, and Siri, offering quiet, efficient, and intelligent cleaning with real-time adaptive decision-making.

## Description

Narwal Freo Z Ultra is a robot vacuum and mop with Dual RGB Cameras and Dual Chips, which redefines automated cleaning, which is compatible with Google, Alexa, and Siri for seamless voice control. Content Includes & 12 Months Warranty: Side brush x 1 pair; Base Station power cord x 1; Floor detergent x 1; Extension ramp x 1; Dust bin filter x 1; Base station dust bag x 1; Baseboard cleaning module x 1; Baseboard rag x 3; Replaceable insert bin x 1; Product manual x 1

Review: We purchased the Narwal Freo Z Ultra to replace our iRobot i7 on the main floor of our house (1700 sqft). This floor is mostly LPV with a few rugs here and there. I had very low expectations for the quality of the mopping, so we were hoping to get at least the same performance from this device as the i7 when it came to vacuuming and keeping the dog hair and dirt to a minimum between cleanings. We were pleasantly surprised to find out that it did that and more. Setup was easy, and the base station was obviously well thought out. I had some issues defining the rooms I wanted, as our space is very open and rooms are often delimited by furniture rather than walls. But the app has a number of different ways to work around that using no-go zones and manual mapping options. The device and base station have a modularity to them that's similar to the iRobot products, so it is easy to replenish and replace accessories and parts, either on their OEM site or here on desertcart. The capabilities can even be upgraded by installing an alternate detergent reservoir for spot cleaning solution, or even an automatic fresh and waste water management system. Scheduling and job monitoring are easy to use, but we struggle with some base station issues that are not clearly pushed to the app. For example, you currently do not get notified when the base station has run out of fresh water or if the wastewater is full. You are simply notified that a scheduled job cannot start, and usually it's not until the job has timed out and has been cancelled for being paused for too long. There are rumblings that this will be fixed in future app updates, but we've just got into the habit of checking water levels on a regular basis. Our i7 has officially been demoted to basement duty, and it's most likely that when the next major part needs replacing on it we'll probably replace it with another Narwal (It's on its last legs due to a deep clean and refit after an unfortunate run-in with a dog mess). Speaking of cleanup, the device is as easy to keep clean as our i7, but don't forget to pull out the mop head cleaning tray and clean on a regular basis. It does such a good job mopping that this tray gets really dirty and full of material (especially pet hair). We forgot to clean it after a month of daily mopping jobs and it needed it. Pros: - Great app, easy to set up - Mopping function is as good as vacuuming - Lots of options for replacement parts and enhancements - Quiet (compared to i7, even when set on enhanced suction) - Easy to clean - Doesn't just avoid obstacles, it maps them and has pictures - Cool security roaming mode that sends pictures of waypoints to the app - Object avoidance is more sophisticated, so it's gentler on our house Cons: - Base station notifications are limited, and you often miss them unless you are standing next to it - OEM replacement parts are available, but seem expensive - Room mapping in the app can be tricky to get right in open areas
Review: Narwal Freo Z Ultra: A Feature-Packed Cleaning Powerhouse with a Premium Price Tag The Narwal Freo Z Ultra is not just another robot vacuum and mop combo; it's a complex cleaning system aiming to redefine hands-free floor care. Boasting an impressive array of features, including dual RGB cameras and chips for AI-powered obstacle avoidance, a massive 12000Pa suction power, and intelligent self-cleaning and emptying capabilities, it's clear Narwal is aiming for the top tier. But does it live up to the hype and justify its premium price point? Let's dive in. Unmatched Cleaning Performance: The 12000Pa suction is genuinely powerful, effortlessly lifting dirt, dust, and pet hair from hard floors and carpets. The mopping system is equally impressive, utilizing adaptive hot water to thoroughly clean and sanitize floors. AI-Powered Obstacle Avoidance: The dual RGB cameras and dedicated chips provide exceptional obstacle avoidance. The Freo Z Ultra navigates around furniture, cables, and even pet messes with remarkable accuracy, minimizing the risk of getting stuck. Exceptional Self-Cleaning & Emptying: The base station is a marvel of engineering. It automatically washes and dries the mopping pads with hot water, eliminating the need for manual cleaning after each cycle. The self-emptying dustbin can hold weeks' worth of debris, further reducing maintenance. Real-Time Decision Making: The AI doesn't just avoid obstacles; it also learns and adapts to your home's layout and cleaning preferences. It can intelligently adjust cleaning power and mopping intensity based on floor type and dirt levels. Quiet Operation: Despite its powerful suction, the Freo Z Ultra operates surprisingly quietly, especially on lower power settings. This is a significant advantage for those with sensitive ears or young children. User-Friendly App: The Narwal app is intuitive and feature-rich, allowing users to customize cleaning schedules, create virtual boundaries, monitor cleaning progress, and even remotely control the robot. The Narwal Freo Z Ultra is a truly impressive robot vacuum and mop combo that delivers exceptional cleaning performance and unparalleled convenience. Its advanced features, including AI-powered obstacle avoidance, powerful suction, and intelligent self-cleaning capabilities, make it a top contender in the premium robot vacuum market. However, its high price tag and bulky base station may be deterrents for some. If you're looking for the ultimate hands-free cleaning experience and are willing to invest in a premium product, the Narwal Freo Z Ultra is definitely worth considering. But for those on a tighter budget or with limited space, there are other excellent robot vacuum and mop combos available at a lower price point. Who is it for? Tech enthusiasts who appreciate cutting-edge technology. Busy individuals who want a truly hands-free cleaning experience. Pet owners who need powerful suction to combat pet hair and dander. Those with larger homes who want a robot that can efficiently clean multiple rooms. Final Verdict: A powerful and intelligent cleaning solution with a premium price tag. If you can afford it and have the space for the base station, the Narwal Freo Z Ultra is a fantastic investment in a cleaner and more convenient home.

## Features

- Narwal Robot Vacuum and Mop Combo

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0D7HG8H24 |
| Best Sellers Rank | #180,698 in Kitchen ( See Top 100 in Kitchen ) #397 in Robotic Vacuums |
| Brand | NARWAL |
| Color | Grey Freo Z Ultra |
| Customer Reviews | 4.1 4.1 out of 5 stars (242) |
| Date First Available | 29 November 2024 |
| Item Weight | 20.6 Kilograms |
| Model Number | NARWAL |
| Product Dimensions | 48.51 x 44.45 x 64.26 cm; 20.62 kg |
| Runtime | 2 hours |
| Special Features | Auto Mop Washing |

## Product Details

- **Brand:** NARWAL
- **Colour:** Grey Freo Z Ultra
- **Model name:** Freo Z Ultra
- **Special features:** Auto Mop Washing
- **Surface recommendation:** Wood

## Images

![Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey - Image 1](https://m.media-amazon.com/images/I/714Q2sNv2-L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by J***S on 24 October 2025*

We purchased the Narwal Freo Z Ultra to replace our iRobot i7 on the main floor of our house (1700 sqft). This floor is mostly LPV with a few rugs here and there. I had very low expectations for the quality of the mopping, so we were hoping to get at least the same performance from this device as the i7 when it came to vacuuming and keeping the dog hair and dirt to a minimum between cleanings. We were pleasantly surprised to find out that it did that and more. Setup was easy, and the base station was obviously well thought out. I had some issues defining the rooms I wanted, as our space is very open and rooms are often delimited by furniture rather than walls. But the app has a number of different ways to work around that using no-go zones and manual mapping options. The device and base station have a modularity to them that's similar to the iRobot products, so it is easy to replenish and replace accessories and parts, either on their OEM site or here on Amazon. The capabilities can even be upgraded by installing an alternate detergent reservoir for spot cleaning solution, or even an automatic fresh and waste water management system. Scheduling and job monitoring are easy to use, but we struggle with some base station issues that are not clearly pushed to the app. For example, you currently do not get notified when the base station has run out of fresh water or if the wastewater is full. You are simply notified that a scheduled job cannot start, and usually it's not until the job has timed out and has been cancelled for being paused for too long. There are rumblings that this will be fixed in future app updates, but we've just got into the habit of checking water levels on a regular basis. Our i7 has officially been demoted to basement duty, and it's most likely that when the next major part needs replacing on it we'll probably replace it with another Narwal (It's on its last legs due to a deep clean and refit after an unfortunate run-in with a dog mess). Speaking of cleanup, the device is as easy to keep clean as our i7, but don't forget to pull out the mop head cleaning tray and clean on a regular basis. It does such a good job mopping that this tray gets really dirty and full of material (especially pet hair). We forgot to clean it after a month of daily mopping jobs and it needed it. Pros: - Great app, easy to set up - Mopping function is as good as vacuuming - Lots of options for replacement parts and enhancements - Quiet (compared to i7, even when set on enhanced suction) - Easy to clean - Doesn't just avoid obstacles, it maps them and has pictures - Cool security roaming mode that sends pictures of waypoints to the app - Object avoidance is more sophisticated, so it's gentler on our house Cons: - Base station notifications are limited, and you often miss them unless you are standing next to it - OEM replacement parts are available, but seem expensive - Room mapping in the app can be tricky to get right in open areas

### ⭐⭐⭐⭐⭐ Review
*by S***R on 24 May 2025*

Narwal Freo Z Ultra: A Feature-Packed Cleaning Powerhouse with a Premium Price Tag The Narwal Freo Z Ultra is not just another robot vacuum and mop combo; it's a complex cleaning system aiming to redefine hands-free floor care. Boasting an impressive array of features, including dual RGB cameras and chips for AI-powered obstacle avoidance, a massive 12000Pa suction power, and intelligent self-cleaning and emptying capabilities, it's clear Narwal is aiming for the top tier. But does it live up to the hype and justify its premium price point? Let's dive in. Unmatched Cleaning Performance: The 12000Pa suction is genuinely powerful, effortlessly lifting dirt, dust, and pet hair from hard floors and carpets. The mopping system is equally impressive, utilizing adaptive hot water to thoroughly clean and sanitize floors. AI-Powered Obstacle Avoidance: The dual RGB cameras and dedicated chips provide exceptional obstacle avoidance. The Freo Z Ultra navigates around furniture, cables, and even pet messes with remarkable accuracy, minimizing the risk of getting stuck. Exceptional Self-Cleaning & Emptying: The base station is a marvel of engineering. It automatically washes and dries the mopping pads with hot water, eliminating the need for manual cleaning after each cycle. The self-emptying dustbin can hold weeks' worth of debris, further reducing maintenance. Real-Time Decision Making: The AI doesn't just avoid obstacles; it also learns and adapts to your home's layout and cleaning preferences. It can intelligently adjust cleaning power and mopping intensity based on floor type and dirt levels. Quiet Operation: Despite its powerful suction, the Freo Z Ultra operates surprisingly quietly, especially on lower power settings. This is a significant advantage for those with sensitive ears or young children. User-Friendly App: The Narwal app is intuitive and feature-rich, allowing users to customize cleaning schedules, create virtual boundaries, monitor cleaning progress, and even remotely control the robot. The Narwal Freo Z Ultra is a truly impressive robot vacuum and mop combo that delivers exceptional cleaning performance and unparalleled convenience. Its advanced features, including AI-powered obstacle avoidance, powerful suction, and intelligent self-cleaning capabilities, make it a top contender in the premium robot vacuum market. However, its high price tag and bulky base station may be deterrents for some. If you're looking for the ultimate hands-free cleaning experience and are willing to invest in a premium product, the Narwal Freo Z Ultra is definitely worth considering. But for those on a tighter budget or with limited space, there are other excellent robot vacuum and mop combos available at a lower price point. Who is it for? Tech enthusiasts who appreciate cutting-edge technology. Busy individuals who want a truly hands-free cleaning experience. Pet owners who need powerful suction to combat pet hair and dander. Those with larger homes who want a robot that can efficiently clean multiple rooms. Final Verdict: A powerful and intelligent cleaning solution with a premium price tag. If you can afford it and have the space for the base station, the Narwal Freo Z Ultra is a fantastic investment in a cleaner and more convenient home.

### ⭐ Review
*by K***I on 22 February 2025*

Post service update: Received a replacement base station after 25 days. Now I am unable to connect the vacuum to the new base station. Tried all troubleshooting steps and even contacted support. Looks like im looking at another service ticket. At this point I would not recommend this company to anyone. It worked great while it did but reliability of products actually make or break a company name. I can do without all the bells and whistles but longevity is my priority over the rest. Thankfully I haven’t got rid of my old iRobot J9+. Back to the old reliable workhorse. ————————————————————— 4 month update: The base station has already developed an issue this early on around the clean water tank. I get an error 2006 and it doesn’t seem to pull water from the clean water tank. After trying all the troubleshooting steps from Narwal customer care, I have been asked to send the base station in for service. Two things put me off here. 1. It’s too early in the lifecycle of this pricey $2000 product to develop this sort of issue. My 2 yr old iRobot j9+ is still going strong with zero issues. 2. I could have been offered a replacement base unit without the hassle of sending this for “service” as it’s well within warranty. Looking through forums the service can take a couple of weeks. Shall update further after my experience with the “service”. Taking a star ⭐️ off. —————————————————————— Great vacuum robot however spare parts are hard to find. Even though there are non-ORM options available out there, the original parts are hard to come by even on their official website. E.g. you shall find that the replacement roller brush, replacement insert bin, dust bin filters cannot be purchased separately. Instead you shall be offered the pricier combo pack which you may not need. This is clearly a way to fleece money off the customers. It’s a similar issue with Roborock brand. The after market accessories are mostly incompatible.

## Frequently Bought Together

- NARWAL Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey
- NARWAL Freo Z Ultra Robot Vacuum and Mop Accessories Pack (Model: Only Freo Z Ultra)
- NARWAL Robot Vacuum and Mop Specially Formulated Floor Cleaner (Model Freo | Freo X Ultra)

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*Product available on Desertcart Australia*
*Store origin: AU*
*Last updated: 2026-03-08*